Vice President of Operations – Digital Agency

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🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $160k - $200k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

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Urban Insight

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2015

🌐 Web 3

☁️ SaaS

Web 3 • SaaS

Urban Insight is a top-rated web development agency that specializes in providing strong project leadership and data-driven strategies to create innovative websites. Their technical expertise focuses on developing websites for organizations that aim to make a difference in various sectors such as cultural arts, education, and legal aid services. Urban Insight partners with associations, membership organizations, cultural arts entities, legal aid services, urban planning projects, and higher education institutions to enhance their website presence. They emphasize data-driven design to transform user experiences and have extensive experience in web development and website redesign.

📋 Description

• Own the delivery organization as a revenue-generating engine • Ensure project execution quality, on-time and on-budget performance, resource allocation, and margin • Own and operate the company's planning and execution system (EOS) • Translate strategic direction into clear execution plans • Develop and scale internal processes and systems across the business • Own recruiting, onboarding, and performance management for talent retention • Own the company's operational performance metrics

🎯 Requirements

• 10+ years of operations and leadership experience • At least half of those years in a web development agency, project-based, fast-paced agency setting, or consulting firm • Working with WordPress and/or Drupal projects in particular is a plus • Direct experience leading the delivery of complex website and web application projects • Demonstrated success building and running internal and people operations that supported profitable growth • Proven leadership of a multi-team organization, managing managers • Exposure to revenue functions in an agency context.

🏖️ Benefits

• Paid time off (20 days off) • Holiday time off (10 days per year) • Health, Dental and Vision insurance (95% employer-paid for you) • Company-sponsored 401(k) plan with employer match (after 90 days)