Events Specialist – Client Success

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🔥 22 minutes ago

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Logo of USA TODAY Network

USA TODAY Network

201 - 500 employees

📱 Media

📣 Marketing

🤝 B2B

Media • Marketing • B2B

USA TODAY Network is the national media and advertising arm of USA TODAY Co. , operating a large portfolio of local and national publications and offering a full suite of advertising and marketing solutions. It provides digital and print display advertising, direct mail, branded content, performance marketing, video, SEO, merchandising, and self-serve marketplace services, backed by data-driven technology, creative services, events and an AI-powered platform. The Network emphasizes local advertising reach supported by national scale and serves businesses across automotive, travel, finance, education, home improvement and other verticals.

📋 Description

• Support coordination of end-to-end workflows for the Community’s Choice program and other events, promotions, and special sections from pre-sale through post-sale execution. • Use Smartsheet to maintain project plans, workflows, automations, and reporting for fulfillment teams. • Assist with pre-sale setup and sales kickoff preparation to ensure accurate project intake and expectations. • Coordinate project intake, setup, and fulfillment across print and digital advertising channels. • Maintain accurate and up-to-date project information throughout the project lifecycle. • Collaborate with cross-functional teams to support timely execution and alignment. • Track project progress and flag risks or issues to appropriate team members. • Help coordinate resources and support workflow efficiency across teams. • Build and maintain effective working relationships with internal stakeholders. • Contribute to process improvements and workflow standardization efforts.

🎯 Requirements

• Bachelor’s degree in marketing, communications, or related field. • Strong organizational and coordination skills with the ability to manage multiple priorities. • Strong written and verbal communication skills with attention to detail. • Ability to work independently while collaborating in a team environment. • Problem-solving mindset with the ability to adapt in a fast-paced environment. • Ability to work across multiple teams in a large organization. • Strong customer service and stakeholder support skills. • Must be willing to travel 5–10 times per year. • Commitment to supporting a diverse and inclusive work environment. • Preferred qualifications • Experience with Smartsheet or similar project management tools. • Knowledge of order entry systems such as Salesforce or comparable CRM/order platforms.

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