
10,000+ employees
Founded 1922
🏦 Banking
🛡️ Insurance
💸 Finance
Banking • Insurance • Finance
USAA is a financial services company that provides banking, insurance, and investment products to current and former military members and their families. The company is committed to superior customer service and secure technology for its members, offering a private portal for business access and interaction with their services.
🔥 6 minutes ago
🤠 Texas – Remote
💵 $58k - $97.8k / year
⏰ Full Time
🟢 Junior
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
👻 Ghost score 20%
Where this job comes from
Posted on USAA's careers page, not through a job board
First seen by Remote Rocketship 6 minutes ago

10,000+ employees
Founded 1922
🏦 Banking
🛡️ Insurance
💸 Finance
Banking • Insurance • Finance
USAA is a financial services company that provides banking, insurance, and investment products to current and former military members and their families. The company is committed to superior customer service and secure technology for its members, offering a private portal for business access and interaction with their services.
• Investigate, negotiate, evaluate, and appraise vehicle damage claims for repairable and total loss vehicles. • Evaluate and appraise simple and moderately complex auto physical damage claims using digital tools. • Investigate claim damages by communicating with insureds, internal claims adjusters, and third parties/vendors. • Review facts of loss and vehicle damage to identify subrogation opportunities and ensure supporting documentation is included. • Apply knowledge of P&C insurance products, services, contracts, processes, systems, and procedures. • Review claims and suppliers for fraud indicators and refer applicable cases to the Special Investigations Unit. • Maintain accurate and current claim file documentation. • Manage desk workload, conduct timely follow-ups, and accurately map repair plans and timelines. • Review additional damages from repair facilities and complete supplements or triage inspections to field providers. • Provide policyholders with information about coverage, estimates, total loss valuations, and the claims/repair process. • Support workload surges and catastrophe response operations, including mandatory on-call dates and possible evening, weekend, or holiday work. • Potentially travel for catastrophe deployment with minimal notice. • Handle higher-complexity claims and additional duties as assigned. • Identify, measure, monitor, and control business risks in accordance with risk and compliance policies.
• High School Diploma or General Equivalency Diploma. • 1 year of auto appraising experience. • Progressive knowledge of P&C insurance policy contracts and coverages, auto parts distribution process and claim appraisal process and procedures. • Working knowledge of estimating losses using CCC or similar estimating platforms. • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. • Active Texas All-Lines Adjusters License. • I-CAR ProLevel 3 (Platinum) certification or actively pursuing ProLevel 3. • Experience as a Field Auto Appraiser with a Property & Casualty (P&C) insurance carrier. • Experience and ability to prepare estimates and evaluations using CCC estimating platform. • Willingness and ability to work in Texas. • Must not require immigration support or visa sponsorship now or in the future.
• Pay incentives may be available based on overall corporate and individual performance, at the discretion of the USAA Board of Directors • Comprehensive medical, dental and vision plans • 401(k) • Pension • Life insurance • Parental benefits • Adoption assistance • Paid time off program • Paid holidays • 16 paid volunteer hours • Various wellness programs • Career path planning • Continuing education assistance
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