Senior Total Loss Express Auto Appraiser

Job not on LinkedIn

🔥 18 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $71.5k - $128.6k / year

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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USAA

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1922

🏦 Banking

🛡️ Insurance

💸 Finance

Banking • Insurance • Finance

USAA is a financial services company that provides banking, insurance, and investment products to current and former military members and their families. The company is committed to superior customer service and secure technology for its members, offering a private portal for business access and interaction with their services.

📋 Description

• Investigate, negotiate, evaluate, and appraise vehicle damage claims for repairable and total loss vehicles • Evaluate and appraise highly complex auto physical damage claims using digital tools • Investigate claim damages and communicate with insureds, internal claims adjusters, and third parties/vendors • Review facts of loss and vehicle damage to identify subrogation opportunities • Maintain supporting physical damage documentation in claim files • Apply knowledge of P&C insurance products, services, contracts, processes, and regulations • Review claims and suppliers for fraud indicators and refer cases to the Special Investigations Unit when applicable • Maintain accurate and current claim file documentation • Manage desk workloads, follow up timely, and map repair plans and repair timelines • Review additional damage from repair facilities and complete supplements or triage inspections to field providers • Serve as a subject matter expert for disputed claims or trials and support team members with escalated issues • Partner with vendors and internal business partners to resolve highly complex claims • Coordinate with external regulators when needed to ensure documentation and compliance • Provide policyholders with coverage, repair estimate or total loss valuation, and claims/repair process information • Support workload surges and catastrophe response operations, including mandatory on-call dates and possible evening, weekend, and holiday work • Travel on CAT deployments with minimal notice when assigned • Handle various claim types and additional duties as needed • Identify, measure, monitor, and control business risks in accordance with risk and compliance policies and procedures

🎯 Requirements

• High School Diploma or General Equivalency Diploma • 2 years of auto appraising experience • Proficient knowledge of P&C insurance policy contracts and coverages, auto parts distribution process and claim appraisal process and procedures • Advanced working knowledge of estimating losses using CCC or similar estimating platforms • Demonstrated written and verbal skills to communicate with members, claimants, repair facilities, and other internal and external stakeholders • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts • I-CAR ProLevel 3 (Platinum) certification or actively pursuing ProLevel 3 • Experience as a Field Auto Appraiser with a Property & Casualty (P&C) insurance carrier • Experience and ability to prepare estimates and evaluations using CCC estimating platform • Experience and ability to balance writing accurate collision repair estimates in a Virtual & Field environment • Ability to deploy on CAT when needed • Willingness and ability to work in California • Must not require immigration support or visa sponsorship now or in the future

🏖️ Benefits

• Pay incentives based on overall corporate and individual performance, at the discretion of the USAA Board of Directors • Comprehensive medical, dental and vision plans • 401(k) • Pension • Life insurance • Parental benefits • Adoption assistance • Paid time off program • Paid holidays • 16 paid volunteer hours • Various wellness programs • Career path planning • Continuing education assistance • Remote or hybrid flexibility may be available for active-duty military spouses, consistent with policy and business needs