Senior Director – Program Management Office

🔥 5 hours ago

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USAble Life

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2005

🏥 Healthcare

💼 Consulting

📣 Marketing

Healthcare • Consulting • Marketing

USAble Life is a U. S. -based insurance company that provides group and supplemental life and disability insurance products for employers, brokers, individuals, and families. The company offers group term life, accidental death and dismemberment (AD&D), long- and short-term disability, paid family and medical leave, and supplemental accident, critical illness, and hospital indemnity plans, and it provides online enrollment and claims tools (AccessAble) to support benefits administrators and members.

📋 Description

• Define and lead the enterprise Program Management Office vision, operating model, and roadmap. • Translate corporate strategy into a prioritized program portfolio with defined business outcomes, funding strategies, and sequencing. • Establish governance processes (EPAC, SteerCo, Program Readout) that enable strategic decision-making and transparency. • Oversee delivery of large, multi-year enterprise programs using hybrid program methodologies (Agile, Waterfall, etc). • Own program-level planning, capacity allocation, dependency management, risk planning, and benefits realization. • Build and operationalize an enterprise change management framework. • Ensure every program includes adoption planning, executive sponsorship support, stakeholder mapping, communications, and training. • Establish rigorous benefits tracking for all programs, financial, operational, customer, and strategic. • Deliver executive-level dashboards, portfolio views, and quarterly value realization reports. • Ensures projects comply with corporate policies, corporate compliance standards, security, privacy, data governance, and regulatory requirements such as HIPAA. • Negotiates, approves, and monitors vendor agreements for program tools to ensure alignment with compliance, security, and operational requirements. • Work across IT, Operations, Product, Finance, Compliance, Marketing and external partners to ensure alignment, capacity planning, and delivery readiness. • Lead integration programs that involve or impact partner organizations (e.g., Florida Blue/Regence/HMSA/Arkansas BCBS). • Define and continuously uplift standards, templates, playbooks, stage gates, and reporting governance for program management. • Lead and develop a small, high-performing team of Program Managers and supporting roles. • Promote a culture of transparency, accountability, inclusion, and continuous improvement. • Provide coaching, mentoring, performance management, and succession planning.

🎯 Requirements

• Bachelor’s degree or equivalent experience • 10+ years of progressive experience in program and portfolio management • 5+ years leading program organizations or enterprise program portfolios • PMP, PgMP, or comparable program management certification required; candidates actively pursuing certification will be considered • Experience leading programs across business + IT environments

🏖️ Benefits

• A culture that values employees and celebrates, empowers, and inspires a diverse workforce • Outstanding and affordable benefits package • Starting at 18 days of PTO (prorated) • 11 paid holidays • 401(k) with up to 6% match • Remote opportunities with company-provided equipment • Team-oriented, collaborative group of peers • Career advancement opportunities • Tuition Reimbursement • Employee Assistance Program • Inclusion Council and Employee Resource Groups • Recharge Days and Volunteer Time Off