
1001 - 5000 employees
Founded 2015
🏥 Healthcare
💊 Pharmaceuticals
📡 Telecommunications
💰 Private Equity Round on 2021-02
Healthcare • Pharmaceuticals • Telecommunications
US Acute Care Solutions is a physician-owned company specializing in the management and provision of acute care services across the United States. With a focus on emergency medicine, hospital medicine, and critical care, USACS partners with health systems to enhance patient care and improve the healthcare continuum. Annually, the company serves over 10 million patients and operates more than 500 clinical programs in 30 states, driven by a commitment to innovation, quality, and collaborative healthcare delivery.
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1001 - 5000 employees
Founded 2015
🏥 Healthcare
💊 Pharmaceuticals
📡 Telecommunications
💰 Private Equity Round on 2021-02
Healthcare • Pharmaceuticals • Telecommunications
US Acute Care Solutions is a physician-owned company specializing in the management and provision of acute care services across the United States. With a focus on emergency medicine, hospital medicine, and critical care, USACS partners with health systems to enhance patient care and improve the healthcare continuum. Annually, the company serves over 10 million patients and operates more than 500 clinical programs in 30 states, driven by a commitment to innovation, quality, and collaborative healthcare delivery.
• Create and maintain schedules for multiple hospital locations 45 days before the start of each month • Use Shift Admin scheduling software to auto-generate schedules based on customizations, rules, and weightings • Establish relationships with providers to understand scheduling preferences and hard stops • Analyze requests, identify conflicts, and determine solutions or escalate when necessary • Compile historical-data reports to determine future staffing needs • Collaborate with credentialing, RDO, Directors, and other stakeholders to ensure available staffing • Coordinate utilization of cross-credentialed providers and days of availability with other clinician schedulers • Schedule traveling physicians and optimize site allocation • Optimize trades and shift blocking to minimize traveling physician costs • Ensure continuity of care, shift equity, and compliance with site-specific scheduling policies • Schedule providers according to budgeting tiers and contractual obligations • Coordinate outside clinician resources through locum companies when necessary • Modify shift maps as directed by site leadership • Adjust schedules with Presidents, VPs, Site Directors, and RDOs under immediate deadlines • Work with site Physician/APP leaders to finalize schedules before publication • Fill anticipated and last-minute open shifts and communicate schedule changes • Maintain provider satisfaction and clarify scheduling expectations • Investigate and resolve scheduling complaints • Set up Shift Admin and apply shifts with pay codes to automate payroll through Workday integration • Exercise judgment when deviations from policies are necessary to meet deadlines • Communicate terms and premium rates with providers • Perform on-call responsibilities when required • Escalate to clinician leadership when needed • Ensure agreement among stakeholders on scheduling policies and decisions • Analyze metrics and communicate results
• Experience creating/managing complex fluid schedules • Strong organization and problem-solving skills • Strong communication and interpersonal skills • Ability to prioritize competing needs • Critical thinking and decision-making skills • High-level analytics skills • Ability to effectively perform in a multi-task work environment • Ability to identify and communicate emerging issues to management • Knowledge and skills using Windows personal computers, Microsoft Outlook, Word, Excel, and Adobe Acrobat • Technical ability with scheduling software • Bachelor’s degree preferred • Shift Admin scheduling experience preferred • Previous experience working with clinicians preferred • Ability to navigate and function under a dual and remote reporting structure • Ability to maintain patience and composure in difficult situations
• Medical, dental, and vision insurance options • Health savings accounts (HSA) and flexible spending accounts (FSA) • 401(k) employee and employer contributions • Paid time off, including vacation, sick leave, and company holidays • Paid parental leave & family support benefits • Short-term and long-term disability insurance • Life and accidental death & dismemberment (AD&D) insurance • Employee assistance programs & wellness resources • Bonus eligibility, equity, or other incentive programs, depending on the role
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