Senior Director – Technology and Delivery

🕒 September 22

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👔 Director

👻 Ghost score 34%

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US Anesthesia Partners

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5001 - 10000 employees

Founded 2012

💼 Consulting

🏥 Healthcare

⚕️ Healthcare Insurance

Consulting • Healthcare • Healthcare Insurance

US Anesthesia Partners is a leading provider of comprehensive anesthesia services, dedicated to delivering exceptional patient care and operational excellence. Founded by a team of forward-thinking anesthesiologists, USAP specializes in various anesthesiology areas including cardiovascular care, obstetrics, and pediatrics. With a network of thousands of clinicians and hundreds of facility partners across the nation, they serve over two million patients annually, aiming to redefine the standards of quality in anesthesia services.

📋 Description

• Serves as the VP’s technology delivery lieutenant, owning day-to-day execution, operational performance, delivery governance, and escalation management across the technical portfolio • Leads application development, automation, platform development, integration delivery, release management, and application support for clinical business solutions • Translates business strategies, product roadmaps, requirements, and priorities into executable delivery plans, estimates, staffing models, milestones, and measurable outcomes • Partners with enterprise architecture and solution architects to align solutions with architecture, security, data, integration, resiliency, and technology standards • Establishes and operates software development lifecycle practices using Agile, DevOps, testing, change control, release, documentation, and quality assurance • Owns delivery commitments and portfolio execution, including scope, schedule, resources, dependencies, risks, issues, quality, financial performance, and stakeholder communication • Leads automation strategy execution, workflow automation, process optimization, reusable capabilities, controls, monitoring, and sustainable support models • Provides interim direct leadership for the platform development team, recruits and develops the future manager, and transitions responsibilities • Leads application support and service operations, including incident, problem, request, change, release, root cause analysis, service-level performance, availability, and continuous improvement • Establishes dashboards and operating reviews for delivery, quality, technical debt, application health, service levels, incidents, customer satisfaction, capacity, and financial performance • Balances development, enhancements, production support, regulatory needs, technical debt, platform lifecycle, and modernization priorities • Builds capacity, workforce, succession, and sourcing plans across employees, contractors, managed services, and vendors • Leads and develops managers, technical leads, engineers, developers, automation specialists, analysts, and support professionals • Manages technology vendors and delivery partners, including performance, statements of work, deliverables, service levels, financials, risks, and corrective actions • Ensures compliance with security, privacy, HIPAA, audit, data governance, business continuity, and regulatory requirements • Provides executive-level reporting, recommendations, decision support, and escalation of material risks, dependencies, tradeoffs, and delivery constraints • Drives continuous improvement, standardization, automation, and reuse to increase delivery speed, quality, reliability, transparency, and business value

🎯 Requirements

• Bachelor’s degree in computer science, information systems, engineering, business, healthcare administration, or a related field; relevant experience may be considered in lieu of education • Master’s degree and relevant certifications in technology, delivery, Agile, project/program management, IT service management, or cloud disciplines are preferred • 12+ years of progressive experience in technology delivery, software engineering, application development, automation, platform operations, or application support • 7+ years of experience leading managers and multidisciplinary technical teams in an enterprise environment • Demonstrated accountability for a significant application or technology portfolio, including delivery, operations, budgets, vendors, workforce planning, and executive stakeholder relationships • Healthcare technology experience, including clinical, charge capture, coding, revenue cycle, or other regulated platforms is strongly preferred • Experience with enterprise transformation, platform modernization, vendor implementations, operating model development, SAFe Agile leadership, and organizational change is preferred • Deep knowledge of application development, automation, integrations, APIs, cloud and hosted platforms, DevOps, testing, release management, observability, and production support • Strong command of portfolio, program, project, financial, resource, vendor, risk, and service management disciplines • Knowledge of healthcare privacy, security, compliance, clinical, and revenue cycle operations is strongly preferred • Ability to use office equipment in office or remote and communicate verbally and in writing

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