Senior Training Coordinator, RCM

Job not on LinkedIn

🔥 17 hours ago

🇺🇸 United States – Remote

💵 $66.9k - $113.7k / year

⏰ Full Time

🟠 Senior

📚 Learning and Development

👻 Ghost score 0%

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US Anesthesia Partners

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2012

💼 Consulting

🏥 Healthcare

⚕️ Healthcare Insurance

Consulting • Healthcare • Healthcare Insurance

US Anesthesia Partners is a leading provider of comprehensive anesthesia services, dedicated to delivering exceptional patient care and operational excellence. Founded by a team of forward-thinking anesthesiologists, USAP specializes in various anesthesiology areas including cardiovascular care, obstetrics, and pediatrics. With a network of thousands of clinicians and hundreds of facility partners across the nation, they serve over two million patients annually, aiming to redefine the standards of quality in anesthesia services.

📋 Description

• Organize and conduct training programs for the RCM department, including accounts receivable, registration, cash management, customer service, payer contract management, and new-hire onboarding • Organize and conduct training on administrative functions and system applications including athenaIDX, Outlook, and Microsoft Teams • Assist with process-improvement initiatives that drive system and personnel efficiency • Work closely with quality assurance and operational teams to identify opportunities • Develop and maintain course curricula for all RCM functions • Create pathways/job aids, playbooks, eLearning, and classroom presentation decks • Collaborate with the Director - Training & Education to ensure training-course and curriculum effectiveness • Identify employee and process knowledge gaps and evaluate trainee effectiveness • Participate in and conduct company training programs • Mentor new education and development team members and assist with professional growth • Work with leadership and senior staff to address training needs • Develop workshops, videos, and one-on-one training sessions • Develop and organize rollouts of new systems, processes, and system updates • Manage incoming training requests and coordinate coverage and scheduling • Create, use, and maintain checklists to ensure training classes are prepared • Perform other duties assigned by management

🎯 Requirements

• Bachelor’s degree or equivalent experience preferred • Healthcare industry experience required; anesthesia experience preferred • AthenaIDX experience preferred • Knowledge of RCM for physician practices preferred • 10+ years of individual and team training experience preferred • 10+ years’ experience creating training materials or e-learning modules and curriculum, and instructional design preferred • Experience managing curriculum development or e-learning development projects • Ability to communicate and maintain the integrity of sensitive, detailed employee-training information • Ability to assess department practices, procedures, and computer systems and produce targeted training programs and materials • Leadership skills to direct trainees and evaluate comprehension and application of subject material • Ability to lead abstract projects, own all project aspects, coach contributors, and proactively ensure project success • Initiative, motivation, creativity, and ability to understand many areas of expertise • Ability to react positively to developments and help lead new training developments • Ability to communicate professionally with all management levels • Excellent written and oral communication skills • Excellent technical writing skills • Excellent presentation skills • Skilled utilization of Microsoft Office (Word, PowerPoint), Teams, and Visio • Intermediate Microsoft Excel skills • Some travel may be required • Must be able to meet the stated physical requirements, with or without reasonable accommodation

🏖️ Benefits

• Annual bonus eligibility (not guaranteed; based on company and individual performance) • Reasonable accommodations for individuals with disabilities • Equal employment opportunities