Mortgage Collector

🔥 7 minutes ago

🐎 Kentucky, Ohio, +1 more states – Remote

🐎 Kentucky – Remote 🏈 Ohio – Remote 🤠 Texas – Remote

💵 $20 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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U.S. Bank

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1863

💼 Consulting

🛡️ Insurance

📦 Logistics

Consulting • Insurance • Logistics

U. S. Bank is a major financial services institution headquartered in the United States, providing a wide range of banking and financial products to individuals and businesses. The bank offers services in retail banking, corporate banking, wealth management, credit underwriting, and investment management. With a commitment to diversity, equity, and inclusion, U. S. Bank emphasizes the importance of culture and values, offering career growth opportunities and supporting the health and wellness of its employees. U. S. Bank engages with communities and provides educational resources to enhance financial literacy. As a member of the FDIC, it ensures the security of its deposit products, although investment and insurance products are not FDIC insured and may lose value.

📋 Description

• Collect payments on assigned delinquent accounts • Review account documentation • Contact customers/clients by telephone and written correspondence • Arrange repayment schedules • Minimize losses to the organization

🎯 Requirements

• High school diploma or equivalent • Minimum one year of experience in collections and/or customer service activities • Some knowledge of loan collection policies and procedures, fair debt collection practices, and related laws • Strong customer service/relations skills • Ability to identify and resolve exceptions and to organize and interpret information • Good verbal and written communication skills • Mortgage experience highly preferred • Ability to work the set schedule: Monday–Friday 11:15 AM–8:15 PM EST, plus one Saturday per month 9:00 AM–3:00 PM EST • Applicants must be able to comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and related workplace conduct and safety policies

🏖️ Benefits

• Healthcare (medical, dental, vision) • Basic term and optional term life insurance • Short-term and long-term disability • Pregnancy disability and parental leave • 401(k) and employer-funded retirement plan • Paid vacation (from two to five weeks depending on salary grade and tenure) • Up to 11 paid holiday opportunities • Adoption assistance • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law • 10% shift differential for EST & CST time zones • Incentive and recognition programs • Equity stock purchase • 401(k) contribution and pension