Operations Associate

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🔥 4 minutes ago

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Logo of Nourish

Nourish

51 - 200 employees

📡 Telecommunications

🧘 Wellness

⚕️ Healthcare Insurance

💰 $8M Seed Round on 2023-01

Telecommunications • Wellness • Healthcare Insurance

Nourish is a telehealth company that connects individuals with registered dietitians through an accessible mobile app platform. The company focuses on providing personalized nutrition care plans covered by insurance, making it affordable for most customers. Nourish emphasizes a holistic health approach, addressing not just diet but also fitness, sleep, mindfulness, and other lifestyle factors. The service aims to help users achieve long-term health goals without any surprise billing, ensuring a smooth experience through its Nourish Guarantee.

📋 Description

• Manage patient-facing and internal billing questions • Work claims end-to-end with cross-functional stakeholders • Support efforts to streamline existing processes • Support ad-hoc operations projects • Develop and maintain SOPs for operations workflows • Collaborate with cross-functional partners to communicate billing updates • Partner with Product and Engineering teams to test, evaluate, and optimize AI-powered billing tools

🎯 Requirements

• 2+ years of experience in an operations role • Patient-first communicator • Highly organized and detail-oriented • Energized by technology and automation • Medical coding background (CPC/CCS credentialed) a plus

🏖️ Benefits

• Health is the most important thing in life • Work from our NYC office option

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