Patient Services Representative – New Patient Center

🔥 15 hours ago

🇺🇸 United States – Remote

⏱ Part Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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US Fertility

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🤝 B2B

🔬 Science

Healthcare • B2B • Science

US Fertility is the largest physician-led fertility network in the United States, bringing together reproductive medicine practices to deliver high clinical standards and improved pregnancy rates. The organization provides practice management and laboratory management services to fertility practices, operates a Research Division, runs an Innovation Fund to invest in early-stage fertility-related ventures, and supports academic programs and physician training. US Fertility partners with physician-owned clinics across many locations to scale operations, improve patient outcomes, and expand access to reproductive care.

📋 Description

• Answer and assist all incoming telephone calls • Schedule appointments using a computerized scheduling system and conduct follow-up calls when necessary • Provide timely and accurate information and quality customer service to incoming patient inquiries • Maintain patient accounts by obtaining, recording, and updating personal, financial, and insurance information

🎯 Requirements

• High school diploma required; Associate degree preferred • Minimum of 1 year experience in a hospital or medical office setting • Extensive knowledge of insurance/benefits, medical terminology and medical billing • Knowledge of office procedure and office machines (i.e. computer, fax, copier, etc.) • Basic computer proficiency with Microsoft Office suite • Ability to communicate accurately and concisely • Excellent interpersonal skills • Strong attention to detail • Ability to organize and manage multiple priorities and meet deadlines in an ever-changing environment

🏖️ Benefits

• 401(k) with company match • Performance-based bonus opportunities • Employee wellness and recognition programs