
10,000+ employees
📦 Logistics
🍽️ Food & Beverage
🛍️ eCommerce
Logistics • Food & Beverage • eCommerce
US Foods is one of the largest food service distributors in the United States, offering a wide range of products, culinary equipment, and support services for food businesses. They focus on product innovation, sustainability, and customer partnership, providing tools and resources to help clients enhance their operations and meet diverse dietary preferences. With a commitment to quality, safety, and community engagement, US Foods aims to positively impact both customers and the environment.
🔥 0 minutes ago
🏈 Alabama, Alaska, +43 more states – Remote
💵 $24 - $37 / hour
⏰ Full Time
🟠 Senior
💰 Accounts Receivable
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10,000+ employees
📦 Logistics
🍽️ Food & Beverage
🛍️ eCommerce
Logistics • Food & Beverage • eCommerce
US Foods is one of the largest food service distributors in the United States, offering a wide range of products, culinary equipment, and support services for food businesses. They focus on product innovation, sustainability, and customer partnership, providing tools and resources to help clients enhance their operations and meet diverse dietary preferences. With a commitment to quality, safety, and community engagement, US Foods aims to positively impact both customers and the environment.
• Partner with Accounts Receivable management to monitor department workflow • Provide subject matter expertise, coaching, guidance, and training for AR associates • Provide backup support for management or associate department functions • Monitor workflow and ensure accurate payment recording within SLA timelines • Support associates with advanced concepts, complex customer payment issues, system applications, errors, and out-of-balance conditions • Provide escalation support and customer service guidance for internal and external stakeholders • Perform complex research, corrections, and customer account analysis using multiple systems, applications, and banking institutions • Support recoveries involving system failures using ACT Fast, IT partnerships, or workaround actions • Assist management in monitoring the internal control environment • Provide supplemental support to achieve daily goals during absences, workload peaks, or system cut-off timetables • Provide AR management with associate metrics based on error research, audit findings, and procedural compliance • Research associate errors, document causes, communicate audit findings, and provide refresher training • Compile, validate, and organize documents for legal or audit purposes • Verify financial integrity of payment transfers, deductions, and write-offs across markets, regions, and groups • Record bad debt write-offs accurately • Support special projects and other duties assigned by AR management
• Minimum three years’ experience in a high-volume AR processing environment or a combination of a degree in an accounting or business-related field plus two years of experience • 1 year experience training and guiding associates or prior AR or business management experience • Advanced skills with Windows and Microsoft software including Word, Excel, Outlook, PowerPoint, and Access • Strong training, communication, and interpersonal skills • Ability to address escalated situations involving challenging or irate individuals • Exceptional customer service, issue resolution, judgment, and analytical skills • Ability to master a significant array of processes and procedures • Ability to prioritize multiple tasks and projects with varying deadlines and priorities • Experience and expertise in up to 25 systems, applications, and portals, including AR mainframe systems, payment application matching systems, invoicing, bank websites, ACH/EFT, credit card, NSF, and wire transfer portals • High degree of accuracy, judgment, and problem-solving skills • Minimum: High school diploma or equivalent • Preferred: Associate’s or Bachelor’s degree in accounting, finance, business, or a related degree
• Annual incentive plan bonus • Health insurance • Pre-tax spending accounts • Retirement benefits • Paid time off • Short-term disability • Long-term disability • Employee stock purchase plan • Life insurance
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