Operations Analyst – Cross-Department

🔥 1 hour ago

🗽 New York – Remote

🗽 New York – Remote

💵 $60k - $70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 21%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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UtiliSave LLC

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1991

⚡ Energy

💼 Consulting

🤝 B2B

Energy • Consulting • B2B

UtiliSave is a Southampton, NY–based forensic utility bill auditing and recovery firm founded in 1991. It performs zero-risk audits for commercial utility bills (electricity, gas, water, sewer, steam and related taxes/charges), recovering incorrectly applied charges and securing exemptions, tariff optimizations, and meter- and asset-related recoveries. The company reports 35+ years of experience, $700M+ recovered across 16,000+ buildings, a 94% audit-find rate, and serves large energy consumers, ESCOs, property managers, healthcare and education institutions, hospitality, retail/grocery, government, and other commercial sectors. Services include bill auditing & recovery, benchmarking, commercial energy management, tax/exemption reviews, and targeted audits (e. g. , NYC steam), offered on a contingency basis (no fee unless money is recovered).

📋 Description

• Sit with each department, map how work flows, and produce documented processes covering handoffs, exceptions, and undocumented work • Identify stalled interdepartmental work, propose fixes, secure agreement, and drive adoption • Run cross-functional projects end to end, including scope, plans, owners, dates, dependencies, and follow-through • Build process infrastructure using SharePoint document libraries, shared task lists, intake forms, templates, and checklists • Facilitate recurring cross-department meetings, including agendas, discussions, decisions, owners, and commitment tracking • Track work in Jira and provide leadership with reliable status reporting • Surface risks, blockers, and cross-team dependencies and drive them to decisions • Analyze time and rework and provide data-backed recommendations • Train teams on new processes, verify adoption after 30 days, and adjust processes as needed • Keep documentation current and prompt process owners when it drifts • Report to the Technology Lead and work directly with the CEO and department leads

🎯 Requirements

• 4–7 years in business operations, business analysis, process improvement, or project management, with real time spent establishing process rather than administering one that already existed • Demonstrated experience mapping and documenting business processes, and getting a team to actually change how they work • Track record running cross-functional projects with stakeholders who do not report to you, and getting them to commit to dates • Hands-on with work-tracking tools — Jira, Azure DevOps, Asana, or similar — including board and backlog management • Strong writing for process documentation, status summaries, and recommendations • Comfortable across technical and non-technical audiences • Solid with Microsoft 365 — SharePoint, Teams, Excel, Planner or To Do — and willing to learn Power Automate if not previously used • Direct, and comfortable with disagreement • Process improvement training or credentials preferred • Project management certification (PMP, CAPM) or PMO experience preferred • Experience at a small or mid-sized company where the role spanned several departments preferred • Power Automate, Power Apps, or building workflow automation without a developer preferred • Experience using AI tools in day-to-day work preferred • Background in utilities, energy, professional services, or another data-heavy service business preferred

🏖️ Benefits

• Annual performance-based bonus • Health insurance • Dental insurance • Vision insurance • 401(k) with company match • Generous PTO • 11 paid holidays • Fully remote work • 9:00–6:00 EST schedule • Must be based in a US state within one hour of Eastern time • Permanent US work authorization; no visa sponsorship

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