Customer Experience Representative

Job not on LinkedIn

🔥 0 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

⏱ Part Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Advertiser

WebsiteLinkedInAll Job Openings

1 - 10 employees

👥 B2C

📚 Education

B2C • Education

Advertiser is a travel agency and vacation-planning service that specializes in all-inclusive vacations to the Caribbean and Mexico, cruises, theme parks, sporting events, and travel within the United States and abroad. The company offers booking services, vendor access to resorts and cruise lines, 24/7 customer support, and a travel agent training program that helps people run a home-based travel business and sell group cruises and trips. Advertiser positions itself as a B2C service focused on finding value-driven, stress-free vacations and providing ongoing assistance to travelers.

📋 Description

• Assist clients with travel inquiries and vacation planning • Provide exceptional customer service throughout the client experience • Research cruises, resorts, hotels, tours, vacation packages, and destinations • Learn supplier booking systems and travel industry resources • Recommend travel options based on client preferences • Build positive relationships with clients • Maintain accurate client information and communications • Participate in online training and supplier education programs • Stay informed about travel promotions and destination updates • Utilize company-provided tools and educational resources • Collaborate with mentors and team members • Continue developing travel knowledge through ongoing learning opportunities

🎯 Requirements

• Friendly and customer-focused • Strong communicators • Organized and detail-oriented • Comfortable working independently in a remote environment • Willing to learn new skills through online training • Professional, dependable, and motivated • Interested in travel, hospitality, tourism, or customer service

🏖️ Benefits

• Remote work opportunity • Flexible schedule • Comprehensive online training • Live mentorship and ongoing support • Access to travel industry education • Learn about cruises, resorts, hotels, and destinations worldwide • Opportunities for professional development • Supportive and collaborative team environment • Company-provided tools and learning resources • Work Arrangement Remote / Work From Home