Patient Support Nurse

🔥 7 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Valeris

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💊 Pharmaceuticals

🏥 Healthcare

🤝 B2B

Pharmaceuticals • Healthcare • B2B

Valeris is a fully integrated life sciences commercialization partner formed by the merger of PharmaCord and Mercalis. The company provides comprehensive solutions across the healthcare value chain to help life sciences companies bring products to market and improve patient access and adherence. Valeris offers data and strategic insights, patient support and access programs, and healthcare provider engagement tools, serving over 500 life sciences customers and supporting millions of patients. Headquartered in Morrisville, North Carolina and Jeffersonville, Indiana, Valeris focuses on enabling commercialization and patient-centric services for pharmaceutical and life sciences organizations.

📋 Description

• Contact program patients and assess barriers to successful therapy initiation and completion • Serve as a consistent resource throughout program services • Identify therapy barriers and help patients understand and navigate them • Educate patients about clinical treatments, prescribed therapy, treatment courses, benefits, and known side effects • Educate patients on proper administration and dosing • Contact and work with patient insurance payers to determine coverage, out-of-pocket costs, and financial assistance resources • Provide support to help patients manage diagnosis-related stress • Empower patients in their personal care process • Triage patients to support for non-program needs, including social or other intervention programs • Report adverse events and product complaints according to SOPs and manufacturer practices • Meet training deadlines and follow corporate policies and SOPs • Perform additional assigned tasks or projects

🎯 Requirements

• Active RN licensure in current state of practice required • 2–3 years of nursing experience; relevant disease state experience preferred • Nurseline triage, Call Center Utilization Management, or Call Center Case Management experience a plus • Case management or Clinical Trial Nurse experience a plus • Bachelor's degree preferred • Remote work eligibility subject to all work-from-home criteria and business need • Ability to type at least 35 words per minute with 97% accuracy preferred • Successful completion of a background check and, depending on the position, a drug screen • Ability to talk, hear, sit for long periods, type, handle or feel, and reach with hands and arms

🏖️ Benefits

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs • Telehealth and Employee Assistance Program (EAP) services • Company match on Health Savings Account contributions • Free Basic Life and AD&D coverage equal to annual earnings, with a minimum of $50,000 and a maximum of $300,000 • Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability • 401(k) Retirement Savings Plan with 100% match on the first 5% contributed, with immediate vesting • Paid Time Off (PTO) and Sick Leave • Nine paid holidays plus two floating holidays • Opportunities for advancement and personal and professional growth • Challenging, stimulating work environment that encourages new ideas • Inclusive workplace and mission-driven culture • Minimal travel flexibility preferred