Vice President, Strategic Account Delivery – Integration

🔥 13 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

💰 Account Manager

👻 Ghost score 10%

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Valeris

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💊 Pharmaceuticals

🏥 Healthcare

🤝 B2B

Pharmaceuticals • Healthcare • B2B

Valeris is a fully integrated life sciences commercialization partner formed by the merger of PharmaCord and Mercalis. The company provides comprehensive solutions across the healthcare value chain to help life sciences companies bring products to market and improve patient access and adherence. Valeris offers data and strategic insights, patient support and access programs, and healthcare provider engagement tools, serving over 500 life sciences customers and supporting millions of patients. Headquartered in Morrisville, North Carolina and Jeffersonville, Indiana, Valeris focuses on enabling commercialization and patient-centric services for pharmaceutical and life sciences organizations.

📋 Description

• Serve as the dedicated senior strategic leader for an enterprise, top-tier client account and full product portfolio • Establish account vision, governance model, and integrated delivery strategy • Act as executive partner connecting client brand strategy, patient support needs, and commercialization objectives to Valeris solutions • Lead portfolio governance, executive business reviews, strategic planning, and escalation management • Identify opportunities for new services, innovation, digital enablement, data insights, process improvements, and portfolio expansion • Partner with executive sponsors and commercial leaders on account strategy, renewals, scope evolution, and growth plans • Align integrated implementation roadmaps across program design, operations, technology, data, quality, training, finance, human resources, and communications • Drive readiness reviews and executive go/no-go decisions • Oversee post-launch projects and account initiatives with measurable value • Monitor service performance, client experience, quality outcomes, staffing readiness, financial health, and delivery risks • Lead cross-functional resolution of complex issues across programs and shared-service teams • Use performance data, client feedback, and operational insights to sponsor continuous-improvement solutions • Lead account-dedicated direct and matrixed teams across multiple functions • Establish priorities, decision rights, delivery expectations, and working cadences for matrixed resources • Partner with Patient Services VPs and Directors to support therapeutic-area and program teams • Partner with Finance and operational leadership on forecasts, budgets, staffing plans, billing readiness, margin performance, and investment decisions • Ensure delivery adherence to client commitments, company policies, regulations, and quality-management practices • Sponsor risk management and corrective actions across launches, operations, technology, data, and third-party dependencies • Support pricing, scope, and contract discussions

🎯 Requirements

• Bachelor's degree in Healthcare Administration, Business, Life Sciences, or a related field required • MBA, MHA, or other relevant advanced degree preferred • 12+ years of progressive leadership experience in patient support services, pharmaceutical commercialization, HUB operations, patient affordability, specialty pharmacy, healthcare services, or a comparable outsourced-services environment • Experience leading complex, multi-workstream implementations, launches, transitions, or transformations for enterprise biopharma clients • Ability to build and lead high-performing, cross-functional teams in a matrixed environment, including shared-services or indirect reporting relationships • Executive presence and track record managing senior client relationships, governance forums, and complex escalations • Deep understanding of patient access, reimbursement, affordability, program operations, and the pharmaceutical commercialization lifecycle • Strong financial and business acumen, including staffing models, budgets, forecasts, service scope, and operational performance metrics • Exceptional communication, influence, problem-solving, and change-leadership skills • Commitment to service excellence, innovation, compliance integrity, and continuous improvement • Successful completion of a background check and, depending on the position, a drug screen • Prefer candidates who can type at least 35 words per minute with 97% accuracy • Flexibility to travel as needed preferred

🏖️ Benefits

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs • Telehealth and Employee Assistance Program (EAP) services • Company match on Health Savings Account contributions • Free Basic Life and AD&D coverage equal to annual earnings, with applicable minimums and maximums • Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability • 401(k) Retirement Savings Plan with 100% match on the first 5% contributed, with immediate vesting • Paid Time Off (PTO) and Sick Leave • Nine paid holidays plus two floating holidays • Opportunities for advancement and personal and professional growth • Challenging, stimulating work environment encouraging new ideas • Mission-driven, inclusive culture • Equal opportunity employer