Regional Director of Operations – East

🔥 3 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $135k - $150k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Valet Living

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📦 Logistics

🏥 Healthcare

🏨 Hospitality

💰 $265k Seed Round on 2018-02

Logistics • Healthcare • Hospitality

Valet Living is a premier provider of amenity services focused on enhancing the living experience in multifamily communities. They offer a variety of services, including doorstep trash collection and pet park management, which improve property values and provide support for property managers and residents alike. Their goal is to set the standard for residential living by offering convenience and quality service to communities.

📋 Description

• Oversee all aspects of branch operations across the Eastern region • Ensure branches meet revenue, gross profit, and EBITDA targets • Recruit, train, and mentor Branch Managers • Lead new market launches and turnaround efforts for underperforming branches • Own regional P&L responsibility and manage resource planning • Deploy Make-Ready, Repair & Maintenance, and CapEx services with local teams • Prepare and present monthly, quarterly, and annual operational and financial performance updates • Improve client retention and satisfaction through site visits, quality checks, and proactive communication • Implement KPIs, streamline processes, and drive adoption of companywide systems and initiatives • Reinforce safety standards and protocols at every branch • Champion readiness for new initiatives and operational transformation • Report to the VP of Operations • Travel 25–50% and as required

🎯 Requirements

• 10+ years in regional operations with multi-location oversight and full P&L accountability • Proven success launching and turning around branch operations in high-growth, service-based industries • Experience in multi-family services, specifically make-ready, repair & maintenance, or CapEx, highly preferred • Bachelor’s degree required • Master’s degree preferred • Strong background in KPI management, forecasting, and cross-functional leadership • Track record of hiring, coaching, and retaining high-performing branch-level talent • Strong written and verbal communication skills • Proficiency in Microsoft Office: Word, Excel, PowerPoint, Outlook, and Teams • Ability to walk properties, navigate stairs, and lift up to 25 lbs. • Ability to work outdoors in varying weather conditions • Valid driver’s license and acceptable driving record required • Availability to work irregular hours based on business needs • Must reside in Florida or Georgia at the time of hire

🏖️ Benefits

• Bonus target: 20% of annual salary, paid quarterly • Medical, dental, and vision coverage for you & your family • HSA with employer contributions • Flexible Spending Accounts • 401k with company match • Life and disability insurance • AD&D • Business travel coverage • No preset PTO accruals • 10 company-provided holidays • Tuition reimbursement up to $5,250 per year • Access to online education center • Referral bonuses • Pet insurance • Associate assistance programs • Discount programs • Rewards and recognition • Free access to Torch Fitness virtual programs • Promotion-from-within opportunities