Regional Operations Director

🔥 1 hour ago

🏰 Missouri – Remote

🏰 Missouri – Remote

💵 $115k - $150k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

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VCA Animal Hospitals

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1986

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare Insurance • Wellness

VCA Animal Hospitals is a leading provider of veterinary services across the United States, with over 1,000 local hospitals nationwide. The company offers numerous career opportunities for veterinarians, veterinary technicians, and hospital support staff, supported by a comprehensive structure that includes in-field leadership and a support office based in Los Angeles, CA. VCA emphasizes the development and growth of its associates through extensive educational programs and internships. Embracing diversity and inclusion, VCA is committed to advancing veterinary medicine and providing exceptional care to animals, supported by the latest medical advancements.

📋 Description

• Own and deliver regional P&L and KPIs through strong hospital execution • Drive hospital performance by identifying growth opportunities and optimizing appointment and capacity utilization • Equip and coach hospital leaders to enhance doctor productivity • Manage and execute pricing strategies to ensure fairness • Use financial, operational, and medical quality insights to guide decision-making • Drive regional financial performance with disciplined cash control • Execute enterprise-designed programs (VCA and United in Care) with discipline • Ensure hospitals consistently deliver exceptional client and Associate experiences • Model VCA’s mission and The Five Principles of Mars, Inc. • Build strong, trusting partnerships with hospital leaders • Lead talent strategy across the region • Coach and guide hospital leaders through performance management • Cultivate strong cross-functional partnerships with GVP and Medical Operations leaders • Align operational decisions with medical priorities and ensure hospital teams have the structure to deliver consistent medical quality

🎯 Requirements

• Bachelor’s Degree / MBA or DVM or a degree in healthcare • 8+ years driving multi-unit operational performance with end-to-end P&L responsibility, successfully leading through growth in dynamic, matrixed organizations / 10+ Years Preferred • Advanced digital fluency with productivity platforms, including MS365 • Strong proficiency in data and analytics platforms (Excel, Power BI) • Ability to read, write, and speak English • Ability to relocate for career pathing • Experience in the veterinary, healthcare, or related service industry • Solid command of hospital operations, including P&L management • Demonstrated ability to quickly learn and adopt new technologies. • Strong analytical skills with the ability to interpret financial, operational, and medical performance data.

🏖️ Benefits

• medical • dental • vision • paid vacation/sick days • 401(k) • generous employee pet discounts and more!