Senior Claims Training Specialist – Property

🔥 12 hours ago

🏄 California – Remote

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💵 $72k - $82k / year

⏰ Full Time

🟠 Senior

📚 Learning and Development

🦅 H1B Visa Sponsor

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Logo of Venbrook

Venbrook

501 - 1000 employees

Founded 2000

💼 Consulting

📦 Logistics

🛡️ Insurance

Consulting • Logistics • Insurance

Venbrook is a U. S. -based holding company and full-service insurance brokerage that develops and distributes commercial and private insurance solutions, specialty programs, wholesale brokerage offerings, and integrated claims services. The firm partners with carriers and clients to manage risk, design custom coverage (including employee benefits, student and travel insurance, and high-net-worth private client policies), and deliver technology-enabled claims and program management services.

📋 Description

• Oversee onboarding of new adjusters joining the DMA Independent Adjuster Team, focusing on member experience and estimate and assessment accuracy • Set up new adjusters in FHE and provide comprehensive system training • Configure X1 for new property adjusters, including preferences, company headers, opening and closing statements, and required defaults • Train property adjusters on estimating guidelines, review standards, client service level objectives, exam updates, and Xactimate Level Certification preparation • Guide new adjusters through initial work submissions, including report preparation, work uploads, and diary management • Train adjusters on file billing and time entry in FHE • Cross-train adjusters on additional lines of business such as trucking • Identify and evaluate tools and technologies that improve adjuster efficiency and quality • Develop online training content in Microsoft Teams, including videos and webinars • Mentor adjusters and support advancement to the General Adjuster level for CSC assignments

🎯 Requirements

• Advanced working knowledge of Xactimate, with current Xactimate Level Certification • Proficiency with FHE and X1 claims systems • Prior experience as a Property Adjuster or General Adjuster • Strong presentation and instructional design skills, including virtual training delivery through Microsoft Teams • Excellent verbal and written communication skills • Strong organizational skills, with the ability to manage multiple trainees and competing priorities • Minimum of five years of property claims adjusting experience, including independent adjusting • High school diploma or equivalent required • Prior training, mentoring, or supervisory experience preferred • Xactimate Level 2 or Level 3 certification preferred • Bachelor's degree preferred

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