Ventra Health
1001 - 5000 employees
Founded 2021
🏥 Healthcare
☁️ SaaS
🤝 B2B
Healthcare • SaaS • B2B
Ventra Health is a healthcare revenue cycle management (RCM) company that provides end-to-end medical billing, coding, claims management, denial prevention, payer contracting, and collections services for hospitals, health systems, and physician practices across the U. S. Its offerings combine domain expertise and white‑glove client service with proprietary data and AI-powered platforms—vCision (AI & automation) and vSight (data & analytics)—to improve reimbursement, reduce denials, accelerate cash collections, and deliver measurable RCM performance improvements. Ventra emphasizes enterprise service delivery, provider education, compliance and coding audits, patient responsibility management, and payer strategy, serving thousands of providers and facilities nationwide.
Manager/Director, Client Retention & Renewals
🔥 3 minutes ago
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Ventra Health
1001 - 5000 employees
Founded 2021
🏥 Healthcare
☁️ SaaS
🤝 B2B
Healthcare • SaaS • B2B
Ventra Health is a healthcare revenue cycle management (RCM) company that provides end-to-end medical billing, coding, claims management, denial prevention, payer contracting, and collections services for hospitals, health systems, and physician practices across the U. S. Its offerings combine domain expertise and white‑glove client service with proprietary data and AI-powered platforms—vCision (AI & automation) and vSight (data & analytics)—to improve reimbursement, reduce denials, accelerate cash collections, and deliver measurable RCM performance improvements. Ventra emphasizes enterprise service delivery, provider education, compliance and coding audits, patient responsibility management, and payer strategy, serving thousands of providers and facilities nationwide.
📋 Description
• Own and drive the company's overall client retention and renewals strategy • Build, lead, and mentor a team of Retention Managers and Renewal Specialists • Oversee the full renewal lifecycle across all tiers of the book of business • Lead commercial negotiations on complex, high-value, or multi-year renewal agreements • Design and deliver executive-ready retention dashboards and KPI reporting
🎯 Requirements
• 5+ years of experience in client success, renewals, or account management in a B2B SaaS company • At least 3 years in a people management role • Proven track record of owning and exceeding NRR targets (105%+) across a multi-million dollar book of business • Expert-level proficiency with Gainsight • Demonstrated experience negotiating complex, high-value SaaS renewals and expansions with C-suite stakeholders • Strong executive presence and communication skills • Analytical fluency
🏖️ Benefits
• Ventra performance-based incentive plan • Referral bonus
Apply NowSimilar Jobs
🕒 3 days ago
Principal Product Manager leading and executing growth initiatives for Thrive Market's membership experience. Overseeing high-impact product initiatives focused on acquisition, onboarding, and retention.
🇺🇸 United States – Remote
💵 $185k - $235k / year
💰 $20M Convertible Note - Thrive Market on 2019-10
⏰ Full Time
🔴 Lead
🔄 Customer Retention Specialist
🕒 July 22
Vice President leading customer retention and lifecycle management at Sparklight, focusing on strategy, execution, and performance management across residential internet customers.
🇺🇸 United States – Remote
💰 Post-IPO Debt on 2020-05
⏰ Full Time
🔴 Lead
🔄 Customer Retention Specialist
🦅 H1B Visa Sponsor
🕒 July 17
Director of Retention & Customer Lifecycle at Bask & Lather responsible for driving long-term customer value and retention strategies. Building a leading lifecycle marketing organization for a fast-growing beauty brand.
🕒 July 16
VP of Customer Retention & Loyalty at Total Expert enhancing mortgage client retention strategies. Utilizing robust data insights to inform playbook development and service offerings for clients.
🇺🇸 United States – Remote
💵 $200k - $225k / year
💰 $52M Series C on 2019-10
⏰ Full Time
🔴 Lead
🔄 Customer Retention Specialist
🦅 H1B Visa Sponsor
🕒 May 15
Retention Specialist creating engaging marketing campaigns for a fast-growing direct-to-consumer apparel brand. Developing strategies with a focus on customer retention and loyalty programs.
