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🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 10%

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Ventra Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2021

🏥 Healthcare

☁️ SaaS

🤝 B2B

Healthcare • SaaS • B2B

Ventra Health is a healthcare revenue cycle management (RCM) company that provides end-to-end medical billing, coding, claims management, denial prevention, payer contracting, and collections services for hospitals, health systems, and physician practices across the U. S. Its offerings combine domain expertise and white‑glove client service with proprietary data and AI-powered platforms—vCision (AI & automation) and vSight (data & analytics)—to improve reimbursement, reduce denials, accelerate cash collections, and deliver measurable RCM performance improvements. Ventra emphasizes enterprise service delivery, provider education, compliance and coding audits, patient responsibility management, and payer strategy, serving thousands of providers and facilities nationwide.

📋 Description

• Administer United States benefits, wellness, retirement, and payroll support programs • Complete employment verifications by phone and in writing • Maintain accurate benefits enrollments and perform benefits-data quality checks in the HRIS • Assist employees with benefits claims, plan changes, enrollments, status changes, and general inquiries • Manage end-to-end leave administration, including FMLA, ADA, and state-mandated leaves • Apply federal, state, and local leave and accommodation regulations • Issue required leave notices and paperwork within regulatory timelines • Manage the ADA interactive process with HR Business Partners and managers • Track leave usage, return-to-work dates, benefits continuation, and payroll coordination • Maintain confidential leave records and monitor changes in leave laws • Respond to retirement plan inquiries and manage annual catch-up contribution enrollment • Support annual open enrollment, including system setup, testing, communications, enrollment support, and audits • Process life events and administer post-employment COBRA continuation coverage • Support payroll partners during payroll cycles • Reconcile benefits deductions, employer contributions, invoices, vendor files, and carrier files • Serve as the primary contact for employee benefit questions and resolve escalated issues

🎯 Requirements

• Associate degree in Accounting, Finance, Business, or related experience • At least two (2) years of payroll processing and benefit support experience • Hands-on experience with payroll/HRIS software; ExponentHR highly desired • Excellent customer service skills • Strong written and verbal communication skills • Ability to make timely, sound, and accurate decisions • Ability to prioritize and adhere to strict payroll deadlines • Excellent time management skills • Excellent organizational skills • Benefits administration experience, including open enrollment, life events, and COBRA, preferred • Leave of absence administration experience, including FMLA, ADA accommodations, and state-mandated leave programs, strongly preferred • Working knowledge of federal, state, and local leave and accommodation regulations • Multi-state payroll experience, including final pay laws, preferred • Deep knowledge of state and federal payroll and tax regulations • Proficiency in Microsoft Excel, including pivot tables, VLOOKUP, and data analysis tools • Strong analytical and problem-solving skills with attention to detail and data accuracy • Ability to work effectively in a cross-cultural, global environment

🏖️ Benefits

• Performance-based incentive plan • Referral bonus • Medical, dental, and vision insurance • Life insurance • Short- and long-term disability coverage • 401(k) retirement plan • Benefits continuation during leave • COBRA continuation of coverage