Field Service Manager

Job not on LinkedIn

🔥 5 minutes ago

🌲 Oregon, Utah, +1 more states – Remote

🌲 Oregon – Remote ⛷️ Utah – Remote ☕ Washington – Remote

💵 $103.6k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Veralto

WebsiteLinkedInAll Job Openings

10,000+ employees

🤝 B2B

🍽️ Food & Beverage

🏢 Enterprise

B2B • Food & Beverage • Enterprise

Veralto is a global company that describes itself as a leader in essential technology solutions with a purpose of "Safeguarding the World’s Most Vital Resources™. " According to its public materials, Veralto’s operating companies and brands focus on protecting access to clean water, ensuring safe food, and validating trusted essential goods. The organization emphasizes innovation, sustainability, integrity and compliance, and positions itself as a parent/holding company for industry-leading businesses that deliver technology-driven solutions to customers worldwide.

📋 Description

• Lead, coach, mentor, and develop a high-performing team of field service technicians • Improve technician productivity, response times, first-time fix rates, and overall customer satisfaction • Drive service revenue growth and printer placements through exceptional customer support and service excellence • Promote a positive, accountable, and collaborative team culture while increasing engagement and field morale • Remove operational barriers and support technicians in achieving performance objectives • Partner with Sales, Operations, and other cross-functional teams to deliver an exceptional customer experience • Manage customer escalations and ensure outstanding issues are resolved promptly and effectively • Drive continuous improvement across service operations, inventory management, and field processes • Manage key business metrics including revenue growth, expense control, inventory turns, and service productivity • Develop an understanding of financial performance and contribute to decisions that positively impact Field Service and OpCo results

🎯 Requirements

• Bachelor’s degree in engineering, information technology, electronics, or a related field • 5-10 years of experience in field service or technical support roles • 3+ years in a supervisory or managerial capacity • Proven ability to coach, develop, and motivate remote field-based employees • Basic computer skills • Experience working with service CRM/ERP tools, such as Salesforce • Willingness to travel around 25% of the time

🏖️ Benefits

• Flexible remote work environment • Comprehensive onboarding and professional development • Leadership coaching and career growth opportunities • Competitive health benefits • 401(k) • Collaborative, high-performing team culture • Opportunities to advance across Veralto's global network • Paid time off • Medical, dental, and vision insurance