Client Services Coordinator

🔥 0 minutes ago

🌾 Iowa – Remote

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⏰ Full Time

🟢 Junior

📁 Client Services

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of FoodChain ID

FoodChain ID

501 - 1000 employees

Founded 1996

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

FoodChain ID is a company specializing in certification and compliance solutions primarily for the food and beverage industry. They offer a wide array of services including food safety certifications, organic and non-GMO certifications, regulatory compliance assessment, and sustainability certifications. They also provide regulatory compliance tools, testing solutions, consulting services, and training to help companies ensure product safety and meet regulatory requirements across global markets. Their expertise extends to brand protection against food fraud, reducing market entry risks, and leveraging technology for product development and compliance analysis. FoodChain ID is dedicated to maintaining transparency and safety in the food supply chain, offering services to over 30,000 customers worldwide.

📋 Description

• Coordinate certification activities from application through certificate issuance • Serve as the primary contact for clients, auditors, and internal stakeholders • Schedule audits and proactively manage certification timelines and deadlines • Coordinate audit reviews, corrective actions, and certification decisions • Maintain accurate client documentation and records across business systems • Identify potential delays or risks and proactively drive solutions • Provide timely, professional communication on certification status and next steps • Support continuous improvement initiatives that enhance efficiency and customer satisfaction

🎯 Requirements

• High school diploma or equivalent • Knowledge of GFSI-recognized certification programs, such as SQF, BRCGS, FSSC 22000, or similar • 1+ year of experience in customer service, project coordination, administrative support, certification, quality assurance, or a related field • Strong organization, time management, and attention to detail • Excellent written and verbal communication skills • Proficiency with Microsoft Excel, Outlook, Word, and Teams • Ability to manage multiple priorities accurately in a fast-paced environment • A proactive, accountable, and customer-focused approach

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