Customer Accountant I

🔥 12 hours ago

🌵 Arizona – Remote

🌵 Arizona – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💲 Accountant / Accounting

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Verra Mobility

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2018

📦 Logistics

💼 Consulting

🏥 Healthcare

Logistics • Consulting • Healthcare

Verra Mobility is a global leader in smart transportation solutions, dedicated to creating safer and smarter communities through cutting-edge transportation technologies. The company partners with local governments, school districts, and commercial fleets to deliver integrated systems that enhance mobility, safety, and road efficiency. Verra Mobility's offerings include safety enforcement solutions, parking solutions, and commercial fleet management, serving a diverse range of clients such as municipalities, school districts, commercial fleet operators, and rental car companies. With a presence in over 15 countries and extensive partnerships with leading toll authorities and municipalities, Verra Mobility is committed to driving the future of smart mobility by connecting people, technology, and data seamlessly across the mobility ecosystem.

📋 Description

• Assist in daily implementation activities, including meetings, vendor interactions, and reporting. • Troubleshoot and resolve issues arising during implementation. • Maintain positive vendor relationships by delivering exceptional customer service. • Oversee quality assurance for team tasks, including chargeback and return check efforts. • Coordinate with collection vendors regarding errors or identified issues. • Address service issues and collaborate with departments to resolve operational challenges. • Identify situations impacting customers and implement timely customer-service solutions. • Reconcile vendor accounts and statements to ensure accurate billing. • Conduct daily and monthly reconciliations of nationwide collection programs. • Manage daily collection escalations from collection partners. • Match reports and resolve daily discrepancies related to collections and occasionally chargebacks. • Serve as a Subject Matter Expert supporting the Client Banking Manager. • Adhere to SOX controls, company policies, and procedures. • Perform additional duties as required.

🎯 Requirements

• A minimum of 3 years of experience in accounting or accounts payable. • At least 3 years of experience in implementation and collections. • A Bachelor’s degree in Accounting, Finance, or a related field is preferred, or equivalent experience. • Proficient in software applications, particularly MS Word and Excel; advanced Excel skills are a plus. • Strong sense of urgency and personal initiative in customer service and problem resolution. • Meticulous attention to detail in composing, typing, and proofreading materials. • Ability to establish priorities and meet deadlines. • Professionalism, follow-through, and high ethical standards. • Ability to maintain strict confidentiality regarding company, employee, and customer matters. • Ability to work effectively in a team environment and collaborate across business areas. • Strong time management skills. • Knowledge of money movement domains including ACH, Fedwire, CHIPS, RTP, SWIFT, and Zelle. • Ability to provide clients with relevant information and data. • Ability to maintain composure in challenging situations and escalate issues to management when necessary.