Lead Processing Specialist

🔥 12 hours ago

🌵 Arizona – Remote

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⏰ Full Time

🟠 Senior

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Logo of Verra Mobility

Verra Mobility

1001 - 5000 employees

Founded 2018

📦 Logistics

💼 Consulting

🏥 Healthcare

Logistics • Consulting • Healthcare

Verra Mobility is a global leader in smart transportation solutions, dedicated to creating safer and smarter communities through cutting-edge transportation technologies. The company partners with local governments, school districts, and commercial fleets to deliver integrated systems that enhance mobility, safety, and road efficiency. Verra Mobility's offerings include safety enforcement solutions, parking solutions, and commercial fleet management, serving a diverse range of clients such as municipalities, school districts, commercial fleet operators, and rental car companies. With a presence in over 15 countries and extensive partnerships with leading toll authorities and municipalities, Verra Mobility is committed to driving the future of smart mobility by connecting people, technology, and data seamlessly across the mobility ecosystem.

📋 Description

• Regularly review processor performance and provide coaching and training to address gaps • Serve as a leader within the team environment • Act as the initial point of contact for team-member escalations and other issues • Collect and disseminate daily metrics • Respond to client, customer, and internal processing-related inquiries professionally, thoroughly, and promptly • Field and resolve escalated internal inquiries from other departments • Provide feedback and suggestions to leadership on improving operational procedures and processes • Collaborate in planning and strategy sessions using continuous improvement methodologies • Partner with outside vendor and subcontractor organizations as needed • Work on internal project assignments as needed • Assist the Supervisor/Manager with other assigned tasks and duties • Oversee the office and team when the supervisor is out of the office • Process events as needed

🎯 Requirements

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