Lead Processing Specialist

🔥 11 minutes ago

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

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Verra Mobility

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2018

📦 Logistics

💼 Consulting

🏥 Healthcare

Logistics • Consulting • Healthcare

Verra Mobility is a global leader in smart transportation solutions, dedicated to creating safer and smarter communities through cutting-edge transportation technologies. The company partners with local governments, school districts, and commercial fleets to deliver integrated systems that enhance mobility, safety, and road efficiency. Verra Mobility's offerings include safety enforcement solutions, parking solutions, and commercial fleet management, serving a diverse range of clients such as municipalities, school districts, commercial fleet operators, and rental car companies. With a presence in over 15 countries and extensive partnerships with leading toll authorities and municipalities, Verra Mobility is committed to driving the future of smart mobility by connecting people, technology, and data seamlessly across the mobility ecosystem.

📋 Description

• Regularly review processor performance and provide coaching and training to address gaps • Serve as a leader within a team environment • Act as the initial point of contact for team-member escalations and other issues • Collect and disseminate daily metrics • Respond to client, customer, and internal processing-related inquiries • Field and resolve escalated internal inquiries from other departments • Provide feedback and suggestions to leadership on improving operational procedures and processes • Collaborate in planning and strategy sessions using continuous improvement methodologies • Partner with outside vendors and subcontractor organizations as needed • Work on internal project assignments as needed • Assist the Supervisor/Manager with other assigned tasks and duties • Oversee the office and team when the supervisor is out of the office • Process events as needed

🎯 Requirements

• High School Diploma, GED, college experience preferred or equivalent work experience • Strong problem-solving and analytical skills • Excellent written and verbal communication skills • Ability to work in a fast-paced environment • Ability to lead/facilitate meetings • Proven ability to multi-task, prioritize work, and act with a sense of urgency to meet assigned deadlines • Ability to work independently and as part of a team • Decisive and able to quickly make sound decisions • Professionalism and the ability to work well with different groups of people and different layers of leadership • Exceptional aptitude and flexibility towards serving and assisting others • Strong interpersonal, decision-making, organizational and conflict management skills • Focus on high quality and strong attention to detail • Advanced computer skills with O365 suite and reporting databases

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