Senior Director of Underwriting, Fraud Monitoring, Boarding

🕒 August 20

🇺🇸 United States – Remote

💵 $140k - $160k / year

⏰ Full Time

🟠 Senior

📋 Underwriter

👻 Ghost score 1%

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Logo of Versapay

Versapay

201 - 500 employees

Founded 2006

🤝 B2B

💳 Fintech

☁️ SaaS

💰 $4M Post-IPO Debt on 2019-11

B2B • Fintech • SaaS

Versapay is a company offering a collaborative accounts receivable (AR) network designed for industry-leading AR automation and B2B payment solutions. The platform provides tools to automate AR tasks, manage cash applications, and facilitate B2B payments across channels, integrating with ERP systems like Microsoft Dynamics, NetSuite, and Sage Intacct. Versapay's solutions help teams collaborate effectively over the cloud, reducing manual processing and improving cash flow. The company focuses on simplifying the invoice-to-cash process using artificial intelligence, enhancing customer experience with easy-to-use portals, and offering comprehensive digital payment methods. Versapay also supports large-scale B2B transactions worldwide, promoting efficiency and environmental benefits through digital invoicing.

📋 Description

• Lead day-to-day merchant boarding, underwriting, exception management, and ongoing merchant risk monitoring • Lead a team of underwriters, risk analysts, and boarding specialists supporting payments and lending applications • Redesign the boarding journey with AI-first straight-through approval, intelligent exception triage, and human review where judgment is needed • Define and operationalize risk appetite, credit policy, exposure limits, approval guardrails, delegated authority workflows, escalation thresholds, and governance reporting • Partner with Product, Engineering, Compliance, Finance, Sales, vendors, sponsor banks, and processors on policies, workflows, integrations, reporting, audits, and policy alignment • Improve KYB/KYC, business verification, beneficial ownership, sanctions/PEP screening, fraud, bank/transaction data, and decision orchestration technology • Implement AI-assisted document review with reviewable, auditable outputs and human decision workflows • Maintain automated-decision controls, decision logic documentation, override tracking, quality assurance, and performance reviews • Build the underwriting operating model for future embedded lending products • Partner with Finance on portfolio performance, loss forecasting, vintage analysis, reserve modeling, pricing inputs, and lending-program economics • Establish servicing-side risk controls, early-warning triggers, collections strategy, and loss mitigation • Own transaction surveillance, chargeback and return analytics, behavioral anomaly detection, fraud indicators, ACH-return trends, and credit-deterioration monitoring • Build executive and sponsor-bank dashboards and exposure reporting • Lead response protocols for fraud rings, processor errors, funding disputes, NSFs, and merchant-agreement breaches • Ensure compliance with NACHA, BSA/AML, OFAC, card brand rules, state lending laws, and sponsor bank requirements • Build, coach, and scale teams across underwriting, boarding operations, risk analytics, and portfolio monitoring • Translate risk strategy into measurable SLAs and KPIs

🎯 Requirements

• 8+ years of relevant experience in payments risk, merchant underwriting, boarding operations, credit risk, or financial services operations, with at least 3+ years leading teams or major operational workstreams • Deep knowledge of merchant underwriting: KYB/KYC, beneficial ownership, financial statement review, exposure modelling, MCC/industry risk, chargeback economics • Proven track record modernizing legacy boarding processes through automated decisioning, vendor orchestration, and straight-through processing • Hands-on familiarity with KYB/KYC, fraud, bank data aggregators, accounting connectors, and decision orchestration vendors • Working knowledge of card brand rules, NACHA, BSA/AML, OFAC, and sponsor bank operating requirements • Experience operating in major card processor and sponsor bank environments • Fluent in SQL and comfortable with portfolio data, model outputs, and analyst conclusions • Ability to use AR/invoice data, payer behaviour, accounting-system data, or transaction flows for underwriting, monitoring, or exception review • Ability to implement auditable automation and AI workflows with appropriate human oversight • Strong communication skills for explaining underwriting decisions, operational tradeoffs, risk trends, and exceptions to senior stakeholders • Prior lending exposure, lending-product launch/scaling, AI/ML risk decisioning platforms, B2B/accounts receivable payments, embedded finance, vertical SaaS, model risk management, sponsor bank audits, regulatory exams, lending economics, and multi-jurisdiction operations are preferred or advantageous

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