Senior Admissions Counselor

Job not on LinkedIn

🕒 6 days ago

🇺🇸 United States – Remote

💵 $50k - $55k / year

⏰ Full Time

🟠 Senior

🛋️ Counselor

👻 Ghost score 0%

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Verto Education

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

✈️ Travel

💼 Consulting

📦 Logistics

💰 $28.9M Series A - Verto Education on 2021-12

Travel • Consulting • Logistics

Verto Education is a provider of first-year, study-abroad college programs that lets students begin their undergraduate education overseas for one to three semesters in locations including Argentina, Czech Republic, England, Italy, and Spain. In partnership with the University of New Haven, Verto delivers accredited courses that award college credit transferable to 60+ U. S. partner institutions and offers pathways with guaranteed admission at select schools, plus mentoring, cultural immersion, expeditions, and financial-aid support for students and families.

📋 Description

• Conduct approximately 75 outbound phone calls each day, speaking with students and families for approximately 4 hours per day • Maintain excellent notes and accurate, complete database records for students and families • Educate students and families about Verto’s educational offerings, benefits, and partner-college process • Produce educational materials and communicate via phone, email, SMS, and Zoom • Plan and host large-scale live virtual webinars • Provide clear, effective, exceptional, and timely communication across channels • Use reporting to manage an accurate picture of student progress toward action items • Finalize enrollment and achieve weekly, monthly, and quarterly goals • Maintain accurate student records and CRM hygiene • Coordinate with academic, onboarding, marketing, student financial services, on-site, and university partnership stakeholders • Maintain compliance with privacy, confidentiality, and other relevant policies • During admissions off-peak periods, conduct outreach to enrolled students and families regarding onboarding and pre-arrival tasks • Manage a caseload of enrolled students • Respond to inquiries throughout the pre-departure lifecycle • Prepare and review pre-departure materials • Help build processes for new programs, products, and process improvements • Assist with live event coordination for admissions, onboarding, student financial services, and community-building events • Perform other assigned duties

🎯 Requirements

• Native-level fluency in English • Ability to work remotely • Able to travel at least 2 - 3 weeks per year • Must be based in the US and work in a time zone within 1 hour of the continental US (GMT -8 through GMT -3) • From September through May, availability during standard business hours approximately 9 a.m. - 5 p.m. aligned with Mountain or Pacific time • Availability to work occasional weekends, holidays and evenings • Bachelor’s degree or equivalent • Familiarity with the US higher education system • Excellent verbal and written communication skills • Ability to present complex information in one-on-one and group settings • Exceptional attention to detail and record-keeping • Ability to follow completed multi-step processes • Strong computer skills, including Google Suite and Microsoft Suite, including Excel, Word and PowerPoint • Ability to work independently in a fast-paced environment while balancing multiple priorities • Self-motivated and self-directed • Persuasive and goal-oriented, with a positive outlook and professional demeanor • 2 years of sales experience or study-abroad experience preferred • Experience working with student and parent populations preferred • Living abroad, travel abroad, or study abroad experience preferred • Legal right to work in the United States; visa sponsorship unavailable

🏖️ Benefits

• Mission-driven organisation reimagining higher education • Globally-minded, international environment • Exposure to cross-functional teams • 100% remote first organization • Unlimited vacation + Bank Holidays • Uncapped sick time • Medical, dental, & vision insurance • Fully funded Short and Long-Term Disability, and Life Insurance • Paid Parental Leave • 401K • Opportunity to grow in a fast-moving, impact-driven organisation