Senior CRM Administrator, Salesforce

Job not on LinkedIn

🕒 July 25

🇺🇸 United States – Remote

💵 $75k - $132.3k / year

⏰ Full Time

🟠 Senior

🌐👷 Salesforce Administrator

🦅 H1B Visa Sponsor

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👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Vibrant

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

💼 Consulting

📣 Marketing

📱 Media

Consulting • Marketing • Media

Vibrant is a membership-based network of LGBTQ+ entertainment marketing professionals that organizes events, panels, socials, and industry programming to support, promote, and connect members across the entertainment and marketing ecosystem. The group maintains a member directory, leadership committee, sponsorship opportunities, and spotlight/nomination programs to showcase members’ work and provide professional development and community-building.

📋 Description

• Perform analysis and provide implementation recommendations based on business requirements • Provide guidance, coaching, and training to Advancement functional users on system configuration, functionality, and enhancements • Communicate complex ideas, concepts, and processes with engineers and management • Contribute to evaluations and improvement of process and technical best practices and standards • Recommend value-added changes to coding practices, standards, and tools • Analyze, design, develop, test, modify, and integrate the CRM system • Maintain awareness of CRM technology changes, advancements, and improvements • Assess problem severity, determine corrective action, and resolve technical issues • Monitor end-user system usage and perform daily administrative and user support tasks • Provide technical support by diagnosing and resolving end-user problems • Evaluate and configure CRM systems and create detailed end-user documentation • Create documentation and procedures while following development, installation, and maintenance methodology • Manage and collaborate with product vendors and systems integrators on solution delivery • Collaborate with business partners on user acceptance testing • Work with project managers, UI/UX designers, developers, and data analysts • Write technical specifications and documentation

🎯 Requirements

• Minimum of a bachelor’s degree and at least 5 years of experience as an advanced Salesforce Administrator • Strong hands-on experience with Salesforce applications and contact center services • Ability to manage technical delivery of custom development, integrations, and data migration for Salesforce implementations • Experience architecting, developing, testing, maintaining, and supporting Salesforce integrations with SaaS, custom, or on-premises applications • Experience with REST API, custom connectors, middleware, custom-built connector tools, and web services • Ability to write technical specifications and documentation • Ability to meet deadlines in an evolving, complex, and fast-paced environment • Experience building Salesforce Flow and familiarity with APIs • Strong creative problem-solving ability • Good understanding of CRM fundamentals and advanced features • Experience in contact center CRM integrations and database management • Hands-on CRM implementation, administration, maintenance, and optimization experience with Salesforce or a similar leading CRM • Certification in Salesforce Administration II, Service Cloud, and Business Analysis is a plus

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Supplemental income insurance • Employer-paid disability insurance • Employer-paid life insurance • Pre-tax FSA for medical and dependent care • 401K available