Operations Manager

Job not on LinkedIn

🕒 August 29

🏖️ New Jersey, Pennsylvania – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 24%

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Logo of ViewLine Ventures

ViewLine Ventures

11 - 50 employees

💸 Finance

💳 Fintech

Finance • Fintech

Viewline Ventures is a trading firm and venture builder that discovers overlooked markets and builds early-stage businesses to capture them. They identify structural market inefficiencies, develop proprietary data pipelines, analytical tools, and operational systems to exploit information asymmetries, and — when opportunities prove deep — spin up dedicated teams and standalone ventures. Their approach emphasizes patient market mapping, small experimental validation, and rapid scaling into institutionalized companies while maintaining small teams, autonomy, and relentless experimentation. They also recruit across engineering, operations, research, and trading, and engage select investors for patient capital.

📋 Description

• Own daily performance numbers for all teams and identify whether targets are being met and why • Improve conversion at every funnel stage, especially interview show rates and onboarding completion • Keep queues moving and remove bottlenecks • Manage and coach a remote, early-career team with clear expectations and timely performance conversations • Reduce cost per person while maintaining output and understand unit economics • Identify tooling-related slowdowns, write specific software requests, and follow fixes through implementation

🎯 Requirements

• Experience running daily operations for a high-volume team, ideally at a gig-economy platform, fulfillment or production operation, or fintech onboarding function • Data-driven dashboard and performance management skills • Direct people-management experience, including addressing performance issues early • Resilience under high volume and ability to prioritize when multiple issues occur • Ability to uphold standards without creating unnecessary conflict • Clear written communication, including specific problem escalations • Experience effectively managing fully remote employees • Bonus: Operations experience at Uber, DoorDash, TaskRabbit, Instacart or similar • Bonus: Production or shift management in a high-volume fulfillment environment • Bonus: Customer success operations, KYC or identity verification workflows • Bonus: Experience with show-rate and no-show problems • Bonus: Comfort with spreadsheets and light data work • Bonus: Enthusiasm for AI tooling

🏖️ Benefits

• Direct, visible impact on the numbers that matter most to the company • Competitive compensation • A clear growth path as the operation scales and more layers are added below you • A flat team with no red tape between you and the decision maker • Fully remote with flexible hours

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