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Care Manager, Bilingual

Job not on LinkedIn

πŸ•’ October 5

🎰 Nevada – Remote

infoinfo

⏰ Full Time

🟑 Mid-level

🟠 Senior

πŸ’¬ Bilingual

Where this job comes from

Posted on Vigilance Health's careers page, not through a job board

First seen by Remote Rocketship October 5

Logo of Vigilance Health

Vigilance Health

51 - 200 employees

Founded 2010

πŸ₯ Healthcare

☁️ SaaS

🀝 B2B

Healthcare β€’ SaaS β€’ B2B

Vigilance Health is a healthcare technology and services company that helps physician practices, hospitals, and other healthcare organizations transition from fee-for-service to value-based care. They offer chronic care management (CCM) services and software, population health management technology, care coordination, clinical integration, business intelligence and analytical reporting, MIPS and reimbursement solutions, and practice transformation support. Their offerings combine high-tech population health IT with high-touch care management to improve clinical outcomes, enable CCM reimbursement, and support value-based reimbursement models.

πŸ“‹ Description

β€’ Conduct a high volume of outbound patient calls, ramping from 5–20 patient connections daily in the first month to 22+ by month three β€’ Build genuine rapport and ongoing relationships with assigned patients using Motivational Interviewing techniques β€’ Assess patient risk levels and prioritize outreach across the assigned patient panel β€’ Help higher-risk patients improve and reduce avoidable emergency-room visits and hospital stays β€’ Develop SMART goals and patient-centered care plans collaboratively with patients β€’ Support PCP visits, treatment adherence, care navigation, and routine assessments β€’ Document patient conversations, status, progress, and next actions clearly and accurately β€’ Apply clinical best practices and collaborate with the broader care team β€’ Drive patient engagement, behavior change, and improved health outcomes

🎯 Requirements

β€’ Bilingual or multilingual communication skills required β€’ Demonstrated clinical experience working with patients with one or more chronic conditions β€’ Experience developing patient-centered care plans and SMART goals that support patient health outcome goals β€’ Experience as an RN, LVN, LPN, MA, MSW, LCSW, Medical Case Manager, Care Manager, Health Coach, Community Health Worker, Wellness Coach, Nutritionist, or Health Outreach Specialist β€’ Behavioral Health/Mental Health Integration experience highly preferred β€’ Motivational Interviewing techniques preferred β€’ Ability to pick up structured clinical conversation frameworks quickly β€’ Prior use of care management platforms or EHRs β€’ Prior use of MS Office Suite, especially Teams and Excel β€’ Experience with multiple EHRs and database management programs β€’ Knowledge of HIPAA and patient privacy requirements

πŸ–οΈ Benefits

β€’ Remote work arrangement β€’ Full-time employment β€’ Equal opportunity employer committed to building a diverse, inclusive team

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