Manager, Payer Strategy – Success

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Virtix Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare Insurance • Technology • Wellness

Virtix Health is a company that partners with health plans across the country to enhance clinical, financial, and operational outcomes. They offer a variety of services, including virtual wellness visits, in-home health risk assessments, retrospective chart review, workflow technology, and patient engagement services. They specialize in risk adjustment coding and clinical data connectivity, providing technology solutions that automate data acquisition and improve the management of medical records. Their aim is to innovate how healthcare data is exchanged to elevate the performance of health plans of all sizes.

📋 Description

• Execute a comprehensive strategic account plan showing current state, target future state with timeline and an underlying plan to drive adoption and outcomes leading to renewals, expansion and advocacy for each customer • Prepare and lead regular, recurring meetings, to include quarterly business and executive business reviews, demonstrating an understanding of the customer’s goals and effectively communicating the value delivered from Virtix Health’s products and services • Execute adoption plans to increase utilization and engagement of Virtix Health's products and services • Proactively identify risks to the customer achieving their stated goals and demonstrate influence in driving outcomes, both internally and externally • Successfully manage renewal and growth opportunities with each customer, and identify expansion opportunities • Build and foster senior-level relationships with the customer’s leadership and decision makers to solidify our partnership and commitment to the customer business • Partner with customer stakeholders to understand their goals, provide guidance and recommendations to help them achieve desired outcomes • Successfully identify and drive expansion opportunities with assigned customers across Virtix Health's complete portfolio of products and solutions • Develop and maintain in-depth product knowledge and expertise regarding all Virtix Health’s products, services, and delivery processes, with emphasis on risk adjustment and clinical quality offerings used by Virtix Health’s customers • Maintain compliance with Virtix Health's policies, procedures and mission statement • Adhere to all confidentiality and HIPAA requirements as outlined within Virtix Health’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position • Fulfill those responsibilities and/or duties that may be reasonably provided by Virtix Health for the purpose of achieving operational and financial success of the Company

🎯 Requirements

• Minimum of 5 years of overall experience • 3 years of customer relationship/account management experience, preferably in healthcare industry • Ability to communicate with clients effectively regarding all aspects of product, service delivery, and related information • Demonstrated experience of successfully managing customers, to include renewal and service expansion opportunities • Aptitude to understand healthcare industry and IT solutions based on analytics • Problem solving skills and strong communication and interpersonal skills • A high level of accuracy and attention to detail is required • Demonstrated ability to capture, understand, manage, and resolve questions and issues • Ability to manage expectations, create high levels of satisfaction, and effectively convey client needs to internal stakeholders and functions throughout the company

🏖️ Benefits

• Quality of life with a remote predictable, full-time schedule • Competitive Salary commensurate to experience • Annual Bonus Opportunity • Medical, Dental, Vision coverage and more • Long-term disability insurance, and life insurance • Ample parental leave • 401K with company match • Certification and Tuition Reimbursement • Holidays, paid time off