Field Service Representative – Florida Region

Job not on LinkedIn

🕒 August 25

🐊 Florida – Remote

🐊 Florida – Remote

💵 $65k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Visionix USA (formerly Luneau Technology USA & Optovue Inc.)

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

Healthcare • Consulting • Manufacturing

Visionix USA is a leading provider of ophthalmic equipment that specializes in creating intelligent diagnostic, screening, refraction, and finishing lab instruments for eye care professionals. The company offers a comprehensive range of products, including Optical Coherence Tomographers (OCT), refraction equipment, and various eye examination tools designed to enhance the practice of optometrists and ophthalmologists. Visionix aims to empower practitioners by providing innovative solutions that improve patient care and elevate their professional capabilities.

📋 Description

• Install, repair, and perform preventative maintenance on Visionix, Briot-Weco, and Optovue equipment • Deliver on-site troubleshooting and high-level technical support • Maintain accurate service documentation, parts inventory, and RMA processes • Communicate with customers, internal teams, and leadership • Care for company-issued tools, diagnostic equipment, and service vehicles • Identify workflow improvements or potential sales opportunities • Mentor and support new FSRs during onboarding • Perform additional duties as assigned • Visit customer sites across Florida and occasionally other U.S. regions • Complete an initial 2–4 month training period shadowing senior technicians throughout the U.S.

🎯 Requirements

• Associate degree in a technical field, military technical training, or equivalent experience • 2+ years in field service or technical support experience (6+ years preferred) • Biomedical Equipment Experience (5+ years preferred) • Experience with optics or ophthalmic equipment is a plus — training provided • Strong mechanical and electrical troubleshooting skills • Ability to read and understand mechanical and electrical drawings • Excellent communication and customer service abilities • Ability to lift up to 80 lbs. • Ability and willingness to travel extensively by car and air • Valid driver’s license with clean driving record • Must be computer literate, including Windows, MS Office Suite, and other required applications • Must reside in Florida • Willingness to travel throughout the U.S. for training and regional support

🏖️ Benefits

• Competitive compensation • Expense reimbursement • 401(k) Retirement Plan • Full benefits package (medical, dental, vision, life, disability) • Paid Time Off (PTO) • Training provided for ophthalmic equipment • Collaborative, growth-oriented team