Supervisor, Donor Outreach

Job not on LinkedIn

🔥 8 minutes ago

🌵 Arizona, Colorado, +7 more states – Remote

🌵 Arizona – Remote ⛰️ Colorado – Remote 🥔 Idaho – Remote 🦬 Montana – Remote 🌶️ New Mexico – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🤠 Texas – Remote 🦬 Wyoming – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Vitalant

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1943

🏥 Healthcare

🤝 Non-profit

Healthcare • Non-profit

Vitalant is a national nonprofit organization that collects and provides blood, platelets, plasma and related transfusion services to hospitals and patients across the United States. With about 115 donation centers nationwide and service to roughly 900 hospitals, Vitalant runs blood drives, donor services (including a mobile app and eligibility screening), volunteer and hosting programs, a foundation for financial contributions, and conducts or supports scientific research in transfusion medicine. The organization focuses on recruiting donors, managing blood collection and processing, and distributing blood products to meet hospital demand.

📋 Description

• Supervise and coordinate daily Donor Outreach activities • Ensure achievement of assigned daily, weekly, and monthly goals • Oversee a Customer Service team inspiring previous and potential donors to schedule donation appointments • Ensure delivery of quality customer service • Hire, supervise, train, and evaluate assigned personnel • Develop daily call plans using appointment forecasts, penetration reports, and staff schedules • Conduct call quality monitoring and provide constructive feedback and guidance • Investigate and resolve donor complaints • Compile monthly evaluations and standard reports on Donor Outreach activity

🎯 Requirements

• High school diploma or GED • Knowledge of telemarketing techniques required • Two years of related call center experience • One year of supervisory experience • Knowledge of blood banking telemarketing techniques preferred • Ability to work the stated schedule: Sun-Thurs, Mon-Fri or Tues-Sat, 10:15am-7:15pm Arizona Time

🏖️ Benefits

• Medical, dental, and vision insurance • 401K + 5% company match • Tuition assistance up to $5k per year • Free basic life and AD&D insurance • Free short-and-long-term disability insurance • Paid time off • Employee Resource Groups • Recognition and perks • Fully remote work arrangement