Release of Information Specialist

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $15 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Vital Records Control (VRC)

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Vital Records Control (VRC) is a company specializing in comprehensive records and information management solutions. VRC helps businesses transition to digital by offering document scanning and imaging services, digital mailroom solutions, and digital storage to enhance workflow and productivity. The company provides secure management of medical records, supporting healthcare organizations with compliance, release of information, and audit management. VRC also offers secure document storage, underground storage, and specialized storage options to protect physical and electronic records. Their services include secure shredding and hard drive destruction for data protection and compliance. Serving a diverse range of industries, VRC emphasizes security, compliance, and streamlined information management.

📋 Description

• Process assigned medical record Release of Information requests accurately, efficiently, and within required turnaround times • Handle primarily Continuing Care and Disability Determination Services requests, with cross-training on other request types as appropriate • Access requests and medical records according to client-specific procedures and security protocols • Validate requests and signed patient authorizations for HIPAA and federal/state compliance • Classify request types and log requests in ROI software • Retrieve and upload requested portions of electronic or physical medical charts • Perform quality-control checks to ensure accurate releases and prevent PHI breaches • Check and adjust invoices as needed; create invoices and billing materials for clients • Release requests to valid requesting entities and reject invalid or non-compliant requests • Return physical records to their proper repository locations • Document exceptions, communications, and relevant request information in ROI software • Answer requestor inquiries professionally and efficiently • Alert supervisors about questionable requests, suspected breaches, delays, connectivity problems, equipment malfunctions, and security risks • Maintain confidentiality, security, ethics, and compliance with VRC, healthcare facility, HIPAA, and labor policies • Keep client information details up to date • Support additional healthcare facilities or request types during backlogs • Complete required training and perform other assigned duties

🎯 Requirements

• High School Diploma (GED) required; degree preferred • Prior experience with ROI fulfillment preferred • Demonstrated attention to detail • Demonstrated ability to prioritize, organize, and meet deadlines • Demonstrated documentation and communication skills • Demonstrated ability to maintain productivity and quality performance • Basic knowledge of medical records and HIPAA preferred • Prior experience with EHR/EMR platforms preferred • Prior experience with Windows environment and Microsoft Office products • Strong interpersonal skills with team members, clients, and requestors • Strong computer skills and Microsoft Office skills • Prior experience operating printers, computers, fax machines, scanners, and microfilm reader/printers preferred • Must be detail-oriented, self-motivated, and able to stay focused on tasks for extended periods • Must be able to read, write, speak, and comprehend English • Bilingual skills desirable