Release of Information Specialist

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Vital Records Control (VRC)

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏢 Enterprise

⚕️ Healthcare Insurance

🔐 Security

Enterprise • Healthcare Insurance • Security

Vital Records Control (VRC) is a company specializing in comprehensive records and information management solutions. VRC helps businesses transition to digital by offering document scanning and imaging services, digital mailroom solutions, and digital storage to enhance workflow and productivity. The company provides secure management of medical records, supporting healthcare organizations with compliance, release of information, and audit management. VRC also offers secure document storage, underground storage, and specialized storage options to protect physical and electronic records. Their services include secure shredding and hard drive destruction for data protection and compliance. Serving a diverse range of industries, VRC emphasizes security, compliance, and streamlined information management.

📋 Description

• The Release of Information (ROI) Specialist I is responsible for processing all assigned requests for medical records in a timely and efficient manner while ensuring accuracy and high quality service to healthcare clients. • Safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to medical information. • Maintain quality and productivity level while interacting regularly with the ROI Area Manager and/or ROI Team Leader to address any concerns regarding quality, connectivity, and client issues. • Access Release of Information requests and medical records according to specific procedures and security protocols. • Prioritize and complete daily requests based on turnaround timeframes. • Validate requests and patient authorizations for compliance with regulations such as HIPAA. • Perform quality control checks and ensure accurate invoicing. • Release requests to valid entities, reject invalid requests, and document communications. • Ensure records are stored properly and securely, and maintain adequate office supplies for tasks. • Assist with incoming requests during backlogs while following policies and procedures.

🎯 Requirements

• High School Diploma (GED) required; degree preferred • Prior experience with ROI fulfillment preferred • Demonstrated attention to detail • Demonstrated ability to prioritize, organize, and meet deadlines • Demonstrated documentation and communication skills • Demonstrated ability to maintain productivity and quality performance • Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred • Prior experience with EHR/EMR platforms preferred • Prior experience with Windows environment and Microsoft Office products • Displays strong interpersonal skills with team members, clients, and requestors • Must have strong computer skills and Microsoft Office skills • Prior experience with operations of equipment such as printers, computers, fax machines, scanners, and microfilm reader/printers, etc. preferred • Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time. • Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable.