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Field Support Associate

Job not on LinkedIn

🕒 October 23

🇺🇸 United States – Remote

💵 $22 - $24 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Vitu's careers page, not through a job board

First seen by Remote Rocketship October 23

Still open on Vitu's site. Checked 2 hours ago.

Logo of Vitu

Vitu

1001 - 5000 employees

Founded 2005

🚘 Automotive

☁️ SaaS

🏛️ Government

💰 Series unknown on 2015-02

Automotive • SaaS • Government

Vitu is a technology company that provides end-to-end vehicle lifecycle and e-government solutions, connecting lenders, dealerships, remarketers, consumers and jurisdictions. Its platform and APIs support digital title & registration (including 50-state interstate processing and a National Title Exchange), electronic lien & title (ELT), accelerated title and payoff workflows, digital signatures, vehicle history and driver license inquiries (in select states), fleet registration compliance, and compliance training. Vitu emphasizes nationwide coverage, integrations for dealers and lenders, developer APIs, and security/compliance (SOC 1 Type II audit and approved NMVTIS data provider).

📋 Description

• Assist Account Executives with administrative DMVdesk-related activities • Assist Account Managers within a region to ensure all clients are seen regularly • Resolve client issues in a timely manner • Perform live scanning (fingerprinting) • Conduct VIN verifications • Clean up logbooks • Set up computers, printers, and monitors • Draft floor plans and collect documents • Install software • Assist with DMV document preparation • Assist DMVdesk with technical support tickets • Ride with the Registration Support team to assist with processing DMV paperwork

🎯 Requirements

• Entry level position • Ability to perform live scanning (fingerprinting) • Ability to perform VIN verifications • Ability to clean up logbooks • Ability to set up computers, printers, and monitors • Ability to draft floor plans and collect documents • Ability to install software • Ability to assist with DMV document preparation • Ability to assist with technical support tickets • Willingness to learn DMV paperwork • Willingness to learn Business Partner Automation Regulations • Willingness to learn DMVdesk • Willingness to ride alone with the Registration Support team to assist with processing DMV paperwork • Willingness to attend RMP Online Classes • Willingness to learn rules and regulations of various DMV transactions

🏖️ Benefits

• Healthcare Coverage for you and your family covering Medical, Dental & Vision • Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA) • Generous PTO • Pet Insurance • Retirement Planning • ID Theft Insurance • Life and Disability Insurance • Commuter Benefits • Accident & Hospital, Critical Illness Insurance • Tuition Reimbursement • Employee first culture • Collaborative environment • Opportunity to grow and contribute to the success of the organization

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