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Field Support Associate

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $22 - $24 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

Apply Now
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Logo of Vitu

Vitu

1001 - 5000 employees

Founded 2005

🚘 Automotive

🔌 API

☁️ SaaS

💰 Series unknown on 2015-02

Automotive • API • SaaS

Vitu is a technology company that provides end-to-end, digital vehicle lifecycle solutions connecting lenders, dealers, remarketers, consumers and government jurisdictions. Its platform and APIs power 50-state title and registration processing, electronic titling (e-titling) and the National Title Exchange (NTX), accelerated title and payoff workflows for dealers and lenders, electronic lien & title (ELT), digital signatures, VIN/NMVTIS reporting and secure payment solutions for jurisdictions. Vitu also offers fleet registration compliance, lender CMS products for title and payoff management, repossession workflows, compliance training, and developer APIs; the company is SOC 1 Type II audited and an approved NMVTIS data provider.

📋 Description

• Assist Account Executives with administrative DMVdesk-related activities • Assist Account Managers within a region to ensure all clients are seen regularly • Resolve client issues in a timely manner • Perform live scanning (fingerprinting) • Conduct VIN verifications • Clean up logbooks • Set up computers, printers, and monitors • Draft floor plans and collect documents • Install software • Assist with DMV document preparation • Assist DMVdesk with technical support tickets • Ride with the Registration Support team to assist with processing DMV paperwork

🎯 Requirements

• Entry level position • Ability to perform live scanning (fingerprinting) • Ability to perform VIN verifications • Ability to clean up logbooks • Ability to set up computers, printers, and monitors • Ability to draft floor plans and collect documents • Ability to install software • Ability to assist with DMV document preparation • Ability to assist with technical support tickets • Willingness to learn DMV paperwork • Willingness to learn Business Partner Automation Regulations • Willingness to learn DMVdesk • Willingness to ride alone with the Registration Support team to assist with processing DMV paperwork • Willingness to attend RMP Online Classes • Willingness to learn rules and regulations of various DMV transactions

🏖️ Benefits

• Healthcare Coverage for you and your family covering Medical, Dental & Vision • Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA) • Generous PTO • Pet Insurance • Retirement Planning • ID Theft Insurance • Life and Disability Insurance • Commuter Benefits • Accident & Hospital, Critical Illness Insurance • Tuition Reimbursement • Employee first culture • Collaborative environment • Opportunity to grow and contribute to the success of the organization

Apply Now

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