Volkswagen Group
10,000+ employees
🚗 Transport
Transport • Automotive • Manufacturing
Volkswagen Group is a globally recognized automotive manufacturer that offers a wide range of vehicles and services through various brands. The company is dedicated to innovation in electric mobility, research and development, and production processes. With positions available around the world across numerous sectors within the automotive industry, Volkswagen Group focuses on providing exceptional career opportunities in a dynamic work environment.
Quality Technical Manager
Job not on LinkedIn
🕒 May 19
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Volkswagen Group
10,000+ employees
🚗 Transport
Transport • Automotive • Manufacturing
Volkswagen Group is a globally recognized automotive manufacturer that offers a wide range of vehicles and services through various brands. The company is dedicated to innovation in electric mobility, research and development, and production processes. With positions available around the world across numerous sectors within the automotive industry, Volkswagen Group focuses on providing exceptional career opportunities in a dynamic work environment.
📋 Description
• Responsible for assisting Volkswagen Dealerships in the repair of vehicles • Ensure all service workshops adhere to Volkswagen repair standards • Supervise/guiding in repair logic/diagnosis on 3rd level Volkswagen Technical Assistance (VTA) cases • Identify and report on emerging quality concerns on both new and in-service vehicles • Evaluate and implement actions to minimize repeat repairs • Ensure Dealership Technicians are adequately trained for assigned repairs • Confirm diagnostic and special tools are available and updated • Improve workshop processes and mystery-shop
🎯 Requirements
• 5-7 years in Service Department of retail or wholesale automotive operation • Degree in Automotive Technology or equivalent work experience • ASE Master Level Certification with L1 (Advanced Level Emission Certification) • Analytical and conceptual thinking – using logic and reason, creative and strategic • Extensive Volkswagen technical product knowledge • Working knowledge and or understanding of dealer after sales operations and/ or overall dealer operations • Process oriented • Detail oriented • Negotiation Skills • Travel Required (60%)
🏖️ Benefits
• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options
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