Mid-Market Account Manager – API, CPaaS

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $85.5k - $112.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Vonage

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $225M Post-IPO Debt on 2014-08

Consulting • Healthcare • Logistics

Vonage is a global leader in communications services, offering a robust suite of tools including Communications APIs, Unified Communications, and Contact Centers solutions. The company empowers businesses to reach and engage customers across various channels such as messaging, voice, and video, facilitating superior customer experiences. Vonage integrates advanced technologies like AI and automation to enhance operational efficiency and customer satisfaction, supporting industries ranging from healthcare to retail with tailored communications solutions. As a testament to its capabilities, Vonage is consistently recognized as a leader in Communications Platform as a Service (CPaaS).

📋 Description

• Drive opportunities through the entire sales cycle from pipeline generation through to close and post-sales / up-sell • Employ a value- and solution-oriented sales methodology focused on customer engagement, authentication, and end-user communication use cases • Build growth and adoption of communication and network APIs in the Mid-Market segment in the AMER region • Own cross-functional opportunity management from Pre-Sales through Customer Success • Drive pipeline generation to develop expansion opportunities and land new target accounts • Lead presentations of Vonage’s CPaaS product and vision to audiences ranging from C-level executives to individual contributors • Provide timely, accurate forecasts and visibility into sales and revenue performance • Coordinate cross-functional teams including Sales Development, Pre-Sales, Legal, Engineering, Security, Marketing, Product, and Customer Success

🎯 Requirements

• Experience in Mid-Market technology sales, SaaS, Cloud, or API-based communications, with a proven track record of success • Demonstrated success prospecting and identifying new customers through cold calling, lead generation, and networking • Strong relationship-building skills with executives across business, marketing, and technology teams • Experience collaborating effectively with Pre-Sales Consultants • Proactive attitude, creativity, curiosity, and ability to work independently and collaboratively across the business • A solution-oriented sales approach spanning the full delivery lifecycle and growing and maintaining a robust new-business pipeline that meets or exceeds targets (plus) • Experience in mobile messaging/voice, cloud services, or mobile technology (plus) • Experience working closely with pre-sales teams to design CPaaS solutions, particularly for clients migrating communications infrastructure to the cloud and integrating APIs into customer-experience flows (plus) • Fully remote candidates must be located within the United States • Legal authorization to work in the USA is required; employment visa sponsorship is unavailable

🏖️ Benefits

• Company Bonus or Commission Structure (depending on the role) • Medical, Dental, and Vision Coverage Options • 401(k) Savings Plan • Company-Paid Basic Life and AD&D Insurance • Short-Term Disability (STD) • Long-Term Disability (LTD) • Maternity/Parental Leave • Flexible Spending Accounts (FSA) • Health Savings Account (HSA) • Employee Support Program (EAP) • Voluntary Supplemental Insurance • Volunteer Time Off (VTO) • Commission Compensation structure with overall compensation based on a 50/50 split