VOIP QA Automation Engineer

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $100.8k - $132.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Software Development Engineer in Test (SDET)

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Vonage

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

📡 Telecommunications

☁️ SaaS

🤖 Artificial Intelligence

💰 $225M Post-IPO Debt on 2014-08

Telecommunications • SaaS • Artificial Intelligence

Vonage is a global leader in communications services, offering a robust suite of tools including Communications APIs, Unified Communications, and Contact Centers solutions. The company empowers businesses to reach and engage customers across various channels such as messaging, voice, and video, facilitating superior customer experiences. Vonage integrates advanced technologies like AI and automation to enhance operational efficiency and customer satisfaction, supporting industries ranging from healthcare to retail with tailored communications solutions. As a testament to its capabilities, Vonage is consistently recognized as a leader in Communications Platform as a Service (CPaaS).

📋 Description

• Design and maintain Python/SIPssert/SIPP-based test frameworks for voice platform validation • Create CI/CD pipelines with GitHub Actions for continuous testing • Write automated test suites for SIP protocols, call flows, and carrier integrations • Develop monitoring automation with AWS and Grafana to catch issues early • Improve test infrastructure—speed, reliability, and coverage • Participate in early system design, providing valuable input on early architectural decisions phases • Own, triage, investigate and help with resolution and validation of production defects or early stage malfunctions during development • Manually validate complex voice scenarios and call quality • Run exploratory and chaos testing to find edge cases • Analyze SIP call flows using Wireshark, VoipMonitor etc • Perform performance testing under real-world conditions • Partner with developers on test strategies and code reviews • Investigate production issues using logs, traces, and packet captures • Champion quality best practices and shift-left testing • Document findings and share knowledge with the team

🎯 Requirements

• SIP protocol knowledge (call flows, signaling) • 3+ years QA experience (manual + automation) • 2+ years test automation framework development • Network troubleshooting tools (Wireshark, tcpdump, VoipMonitor) • AWS basics and cloud platform familiarity • Nice to have (we'll help you learn!): Python or another programming language • Ribbon SBC/SLB/PSX, OpenSIPs, or SIPp platforms • Docker, Grafana, GitHub Actions • RTP, SRTP, VOIP protocols • MySQL, DevOps tools (Ansible, Terraform)

🏖️ Benefits

• Discretionary Unlimited Time off • Medical, Dental & Vision Insurance • 401(k) + more • Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process