Account Manager

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🕒 April 16

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Vouch Recruitment

WebsiteLinkedInAll Job Openings

1 - 10 employees

🎯 Recruiter

🤝 B2B

Recruitment • B2B

Vouch Recruitment is a specialist recruitment firm that provides workforce and talent-acquisition solutions across Southeast Asia. The agency connects employers with qualified candidates through retained and contingent search, leveraging industry knowledge, a broad candidate network, and technology-enabled processes. Vouch focuses on building long-term client relationships, matching culture and business needs, and supporting both job seekers and employers across multiple sectors.

📋 Description

• Establish trusted relationships with our customers • Retain existing Vouch clients during their renewal process • Analyze existing insurance packages and evaluate risk • Deliver consistent and timely follow-up in response to client requests and issues • Manage growing accounts, including advising clients on risk solutions and selling more products • Effectively use Direct Carrier and Wholesale Broker platforms to secure alternative quotes and manage existing policies, including the preparation and presentation of submissions • Construct and present customized insurance packages to clients • Ensure clients are comfortable with and able to utilize the tools/services available through the Vouch platform • Drive additional value by identifying follow-up opportunities for Vouch • Collaborate with billing and Policy Administration teams on client/carrier instructions and assist in collections as needed

🎯 Requirements

• 2+ years of sales, brokerage, customer service, or other client-facing experience – within the insurance industry preferred • Strong communication and organizational skills • Able to be agile and thrive in a fast-paced environment • Possess a competitive drive to outperform peers and continuously improve hard and soft skills • Dependable, positive, and detail-oriented with excellent follow-through skills • Active/Current Property and Casualty License • Ability to drive success through ambiguous and complex situations • Takes initiative to problem solve when meeting resistance • Nice to have: Exposure to and passion for early-stage startups and/or high-growth environments • A background in insurance or other regulated categories • Prior experience in a quota-carrying role with responsibility for achieving individual quantitative goals.

🏖️ Benefits

• Competitive compensation and equity packages • Health, dental, and vision insurance • Parental leave • Flexible vacation time • Wellness allowance • Technology allowance • Company-sponsored personal and professional development • L&D: Partnerships with Ethena and monthly Lunch & Learns • Wellbeing: access to many wellbeing perks, including Peloton, Fetch, OneMedical, Headspace care+ • Caregiver Support: company seed into the dependent care FSA and company sponsored Care.com membership. • Regular performance reviews: Vouch conducts regular performance discussions with all team members, offering goal setting and check-ins, development discussions, and promotion opportunities.