Case Manager

Job not on LinkedIn

🔥 18 hours ago

🔔 Pennsylvania – Remote

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💵 $40k / year

⏰ Full Time

🟢 Junior

👔 Manager

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of VQ

VQ

501 - 1000 employees

🤝 Non-profit

🏥 Healthcare

🌍 Social Impact

Non-profit • Healthcare • Social Impact

VQ is a company dedicated to building better futures for children, youth, and families. Operating across various communities in the United States, VQ consistently aims to provide youth with brighter futures and strengthen family relationships. The organization offers residential programs, community-based services, and in-home services to support children and families in six states: Delaware, Maryland, Florida, Arizona, Pennsylvania, and Texas.

📋 Description

• Provide ongoing, family-centered case management to children, youth, and caregivers • Engage families using trauma-informed, strengths-based, and family-centered practices • Complete ongoing assessments of family needs, strengths, safety concerns, protective factors, and service barriers • Develop, implement, and monitor individualized service plans • Conduct required monthly in-home visits and additional contact based on family needs and risk • Monitor child safety, family stability, service participation, and progress toward goals • Report emerging concerns through required channels • Help families access behavioral health, medical, educational, substance use, parenting, housing, employment, transportation, and community supports • Provide practical support, coaching, and resource navigation • Communicate regularly with referring agency caseworkers and supervisors • Coordinate with schools, behavioral health providers, medical professionals, courts, juvenile probation, community organizations, and other involved systems • Participate in staffings, multidisciplinary case reviews, supervisory meetings, court proceedings, and required meetings • Coordinate and track referrals and support continuity of care • Complete case notes, assessments, service plans, contact records, court reports, weekly reports, statistical reports, and other documentation • Maintain confidential records in VisionQuest and approved systems • Follow agency procedures, state regulations, child protective services laws, mandated reporting requirements, policies, and contractual expectations • Communicate suspected abuse, neglect, safety threats, critical incidents, or significant family changes according to protocol • Participate in supervision, case consultation, quality assurance, training, and continuous quality improvement • Travel throughout the assigned service area for home visits, meetings, court proceedings, and service coordination • Transport children, youth, or family members when authorized and necessary • Maintain a flexible schedule, including evenings or nontraditional hours, as needed • Perform other assigned responsibilities

🎯 Requirements

• Bachelor’s or Associate’s degree in the behavioral sciences, human services or social services fields preferred • 1 year of case management or child welfare experience • Child welfare and/or case management experience strongly encouraged • Minimum of one year of related work experience preferred • Must be 21 years of age or older • Flexible schedule, including evenings, weekends, and holidays • Cleared Child Abuse and Neglect and FBI criminal background checks • Valid driver’s license and eligibility to drive for program services • Strong family engagement, assessment, case management, crisis response, and service coordination skills • Ability to identify and respond appropriately to child safety, family risk, and mandated reporting concerns • Excellent written and verbal communication skills • Ability to prepare clear, timely, and objective case documentation and court reports • Ability to collaborate with families, agency personnel, courts, schools, providers, and multidisciplinary teams • Knowledge of child welfare systems, trauma-informed care, family preservation practices, and community resources • Cultural humility and ability to work effectively with diverse families • Ability to work independently in community settings while maintaining communication with supervision • Strong organizational, time-management, and computer skills • Ability to learn electronic case management systems • May lift and carry up to 10 pounds frequently • Ability to stand or walk 50% of the day and sit 50% of the day • Ability to bend, stoop, reach, and grasp as necessary

🏖️ Benefits

• Purpose-driven work helping children and families succeed • Career growth opportunities, including internal promotions and leadership development pathways • Professional leadership culture with accountable, supportive leadership • Medical, Dental, and Vision coverage • Flexible Spending Accounts • Employee Assistance Program • Company-paid Life and Short-Term Disability • 401(k) with employer match

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