Operations Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $73.5k - $131.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Logo of VSP Vision Care

VSP Vision Care

1001 - 5000 employees

Founded 1955

🏥 Healthcare

📣 Marketing

🍽️ Food & Beverage

Healthcare • Marketing • Food & Beverage

VSP Vision Care is a leading eye care company that focuses on providing access to quality eye care and eyewear solutions. With a comprehensive portfolio of services, VSP Vision Care supports both individuals seeking eye health services and providers managing their practices. The company is committed to social responsibility, emphasizing health equity, sustainability, and a culture of belonging. Through initiatives such as Follow Your Heart, VSP Vision Care helps people maximize the value of their offerings, starting with eyewear. Recognized for its customer service excellence and commitment to diversity and inclusion, VSP Vision Care strives to empower human potential through sight. It has also been acknowledged as a top workplace in healthcare and is committed to supporting veterans and the military-connected community.

📋 Description

• Plan, prioritize, coordinate, and monitor department activities to ensure accurate, timely, and efficient service • Manage, train, and evaluate staff to achieve and maintain department standards • Develop and deliver programs that support business needs • Develop and maintain strategic partnerships with Line of Business counterparts • Provide business partners and key executives with customer perspective • Facilitate timely responses to complex business challenges and opportunities • Recommend and implement procedural and systems changes to deliver quality service to internal and external customers • Lead division projects from inception to completion • Facilitate changes in processes, procedures, and systems within the business unit • Develop and implement communication strategies supporting the enterprise and division Mission, Vision, Value, and Goals • Prioritize, assign, and distribute work appropriately while developing team members’ skills

🎯 Requirements

• Bachelor’s degree in related field or equivalent experience • Minimum of 3 years of management experience with responsibilities for hiring, training, assigning work, and managing performance of direct reports • Knowledge of quality performance monitoring and improvement methods • Demonstrated ability to analyze work processes and implement changes • Excellent written and verbal communication skills • Strong organizational and project management skills • Proficient with word processing and spreadsheet applications • For remote or hybrid roles, high level of engagement in virtual environments, including maintaining camera presence during meetings • Must comply with Information Security and Privacy Policies when accessing sensitive personal information • Pre-employment substance abuse testing

🏖️ Benefits

• Eligible bonuses and commissions may be included as part of the compensation package • VSP Vision benefits (specific benefits linked in the posting)

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