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Amazon Connect Engineer – IVR/VRU

Job not on LinkedIn

🕒 August 12

🤠 Texas – Remote

infoinfo

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

Where this job comes from

Posted on VTekis Consulting LLC's careers page, not through a job board

First seen by Remote Rocketship August 12

Still open on VTekis Consulting LLC's site. Checked 2 hours ago.

Logo of VTekis Consulting LLC

VTekis Consulting LLC

51 - 200 employees

Founded 2020

💼 Consulting

🏥 Healthcare

🏨 Hospitality

Consulting • Healthcare • Hospitality

VTekis Consulting LLC is a staffing solutions provider that specializes in staff augmentation, recruitment process outsourcing, contract hiring, direct hire, and outsourcing services. The company focuses on delivering tailored workforce solutions and matching qualified talent with the right professional opportunities to meet their clients' specific staffing needs. With a commitment to finding the perfect fit for both clients and candidates, VTekis Consulting LLC aims to create value through effective alignment of people and organizations.

📋 Description

• Design and implement IVR/VRU solutions using Amazon Connect • Develop Amazon Connect contact flows and inbound/outbound voice call workflows • Implement contact routing and call flow orchestration • Troubleshoot voice applications • Develop RESTful APIs and integrations using Python and/or Node.js • Build and manage AWS services and infrastructure • Implement CI/CD pipelines and Infrastructure as Code • Use Git and AI-assisted development tools such as Devin AI

🎯 Requirements

• Experience with Amazon Connect • Experience with Amazon Pinpoint, AWS Lambda, Amazon DynamoDB, Amazon API Gateway, Amazon SQS, Amazon SNS, Amazon EventBridge, AWS IAM, Amazon CloudWatch, and AWS Secrets Manager • AWS Step Functions preferred • Experience with AWS CloudFormation, AWS CDK, or Terraform • Amazon Connect contact flows • IVR/VRU design and implementation • Inbound and outbound voice call workflows • Contact routing and call flow orchestration • Voice application troubleshooting • Python and/or Node.js • RESTful API development • JSON • AWS SDK development • Git • CI/CD pipelines • Infrastructure as Code (IaC) • Experience using AI-assisted development tools such as Devin AI • W2 employment profile required

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