VWi Vengroff Williams
1001 - 5000 employees
Founded 1963
💸 Finance
🏥 Healthcare
🤝 B2B
Finance • Healthcare • B2B
VWi Vengroff Williams is a professional services firm that delivers expert-led and AI-augmented managed solutions for finance and revenue-cycle operations. Their offerings (branded as Analytics to Automation and Managed Solution) focus on order-to-cash processes including collections, deduction management, accounts payable, cash operations, and related cash/revenue functions. They also provide healthcare-specific revenue cycle services (RCM, patient pay denials, authorizations), medical subrogation and discovery/consulting services, and legal-related collections and overpayment recovery. The company lists locations in Florida, California, New York and EMEA and emphasizes a mix of human expertise and automation for enterprise clients.
Medical Patient Collector
Job not on LinkedIn
🕒 October 15
Where this job comes from
Posted on VWi Vengroff Williams's careers page, not through a job board
First seen by Remote Rocketship October 15
VWi Vengroff Williams
1001 - 5000 employees
Founded 1963
💸 Finance
🏥 Healthcare
🤝 B2B
Finance • Healthcare • B2B
VWi Vengroff Williams is a professional services firm that delivers expert-led and AI-augmented managed solutions for finance and revenue-cycle operations. Their offerings (branded as Analytics to Automation and Managed Solution) focus on order-to-cash processes including collections, deduction management, accounts payable, cash operations, and related cash/revenue functions. They also provide healthcare-specific revenue cycle services (RCM, patient pay denials, authorizations), medical subrogation and discovery/consulting services, and legal-related collections and overpayment recovery. The company lists locations in Florida, California, New York and EMEA and emphasizes a mix of human expertise and automation for enterprise clients.
📋 Description
• Perform patient collections • Maintain and monitor assigned inventory • Follow appropriate escalations and disputes • Reconcile payments taken • Navigate billing systems to gather billing and collection information • Enter notes into appropriate databases for future collection efforts and inter-departmental communications • Work inbound and outbound call queues and emails • Explain balances and payment options/processes to patients • Maintain accuracy, quality control, and performance standards to meet established goals • Communicate issues or concerns to the team or lead • Answer questions and escalate when necessary • Perform all other duties as assigned
🎯 Requirements
• Multitasks and the ability to navigate in various billing systems to gather billing and collection information • Ability to retain and apply multiple aspects of client requirements, policies, and procedures • Ability to read and interpret EOB (Explanation of Benefits) • Excellent written and verbal communication skills • Excellent customer service skills • Self-motivated and adaptable to a coaching environment • Positive attitude and team oriented • Intermediate/Advanced Excel, Word, and Outlook skills • Spanish language fluency is a plus • Knowledge of medical or dental billing experience is a plus • Ability to maintain a high level of accuracy, quality control, and performance standards • Flexibility regarding schedule changes • Good phone etiquette and ability to maintain professional control of calls • Confidence in ability to ask for payment resulting in collections
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