Client Partner

Job not on LinkedIn

🕒 May 29

🌪️ Oklahoma – Remote

🌪️ Oklahoma – Remote

💵 $100k - $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Client Partner

👻 Ghost score 50%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Waterfield Tech

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🤖 Artificial Intelligence

🤝 B2B

💼 Consulting

Artificial Intelligence • B2B • Consulting

Waterfield Tech is an AI-focused customer experience (CX) and contact-center solutions provider. Waterfield helps organizations demystify and apply AI across customer-facing roles and delivers CX modernization, cloud migration, managed services, contact-center outsourcing, workforce optimization, and IT/network/security services. It offers subscription-based offerings (e. g. , Ascend) that combine CCaaS platforms with a CX service layer, plus consulting and professional services to implement applied AI (faqGPT, taskGPT, routeGPT, voiceGPT) and analytics for enterprise customers across financial services, healthcare, government, higher education, and retail.

📋 Description

• Own commercial performance and strategic relationships for a portfolio of WFX customers • Drive profitable retention and growth through renewal execution and expansion opportunities • Lead outcome-based customer conversations and orchestrate CSM, Advisory/Pre-Sales, Delivery Owner, and Deal Desk resources • Build executive relationships, sponsor maps, and relationship strategies • Lead QBRs and EBRs for Strategic accounts • Own renewal strategy, negotiation approach, internal alignment, and signature • Drive renewal discipline using 120/90/60/30 milestones • Coordinate approvals and exceptions through governance paths • Build and advance expansion pipeline through account-based discovery and targeted plays • Own commercial close on expansions involving services, managed services, AI, and ecosystem capabilities • Maintain CRM hygiene and forecast accuracy • Lead internal pod cadence and ensure role clarity across cross-functional teams • Maintain account plans, stakeholder maps, renewal runway plans, mutual action plans, value scorecards, and internal pod notes • Travel for client meetings, training, or installations

🎯 Requirements

• Demonstrated success managing and growing complex customer portfolios in enterprise or upper mid-market environments • Strong executive presence, negotiation skills, and multi-stakeholder deal leadership • Comfort selling blended solutions, including advisory, implementation, managed services, and AI-enabled CX improvement • High operational rigor in forecasting, CRM discipline, and play execution • Ability to lead cross-functional teams without formal authority • Ability to sit for extended periods • Ability to lift or carry objects up to 10 lbs. • Frequent use of computer, telephone, and standard office equipment

🏖️ Benefits

• Equal employment opportunity and nondiscrimination protections • Ability to travel for client meetings, training or installations