AI Enablement & Governance Manager

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WCG

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💊 Pharmaceuticals

☁️ SaaS

💰 Private Equity Round - WCG on 2019-11

Healthcare • Pharmaceuticals • SaaS

WCG is a global clinical research services and technology company that supports sponsors, CROs, research sites, and institutions across the lifecycle of clinical trials. Founded as a leader in independent ethical review, WCG provides IRB and IBC review, data monitoring committees, site enablement and study start-up services, participant recruitment and retention, and data & insights (including benchmarking, statistical consulting, and AI-powered trial foresight). The company also offers a suite of technology platforms (e. g. , ClinSphere®, eReview Manager, Total Enrollment, Total Feasibility) and large protocol and performance datasets to help design, plan, and run trials more efficiently and compliantly. WCG positions itself as a partner to biopharma and medical research organizations to accelerate trial activation, improve enrollment, and ensure regulatory and ethical compliance.

📋 Description

• Design, build, and deploy internal AI agents across agentic platforms • Own and maintain the enterprise Agent Registry, including metadata, ownership, usage metrics, lifecycle status, and audit traceability • Define and implement enterprise AI-agent risk tiering • Establish and enforce governance frameworks for agent development, deployment, monitoring, and retirement • Develop and standardize agentic workflow patterns such as human-in-the-loop, approval gating, escalation pathways, audit logging, and fail-safe handling • Prevent uncontrolled proliferation of AI agents through standardization, registry enforcement, and solution rationalization • Drive enterprise adoption of AI agents for workflow automation • Identify, prioritize, and implement high-impact automation use cases • Establish standards for prompt engineering, orchestration, and platform integration • Monitor agent performance, risk posture, and adoption and optimize quality, reliability, and business value • Partner with engineering teams to integrate agents with enterprise systems, APIs, and governed data sources • Collaborate with compliance, legal, and risk teams on regulatory, privacy, and security requirements • Evaluate and onboard new agentic platforms, tools, and capabilities • Enable business users through training, documentation, and hands-on support • Promote AI-first ways of working and disciplined agent lifecycle governance • Perform other duties as assigned by the supervisor

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Systems, or related field required • 5+ years of experience in technology, automation, AI, or digital transformation roles • Hands-on experience with one or more agentic platforms or AI frameworks • Experience designing and governing workflow automation using AI agents or orchestration tools • Understanding of prompt engineering, agent orchestration, and multi-step workflow design • Experience implementing governance models, risk classification frameworks, or compliance controls • Familiarity with APIs, integrations, and enterprise system connectivity • Ability to work cross-functionally with engineering, business, and compliance stakeholders • Strong analytical and problem-solving skills focused on measurable outcomes and risk-aware delivery • Travel requirements: 0% to 5%

🏖️ Benefits

• Comprehensive Benefits package - Health, Dental, Vision, Life Disability, 401k with match, and flexible spending accounts • Employee Assistance Programs and additional work/life resources • Referral Bonuses and Tuition Reimbursement • Paid time off including holidays, vacation, and sick time • Opportunities for career development with on-the-job training, certification assistance and continuing education reimbursement