
51 - 200 employees
📣 Marketing
🏨 Hospitality
📦 Logistics
Marketing • Hospitality • Logistics
Elevate Global is a global staffing partner specializing in brand experiences. The company connects people, data, and brands to optimize impact for its clients, focusing on event staffing solutions. Elevate Global uses data-driven technology to provide real-time insights for better event planning and execution. They offer tailored event solutions for flawless execution, leveraging a mix of human connection and modernized technology to create lasting brand experiences. Elevate Global has a track record of staffing large-scale events, providing expert event teams across various countries and industries.
🔥 12 hours ago
🇺🇸 United States – Remote
💵 $60k - $62k / year
⏰ Full Time
🟢 Junior
💰 Account Manager
🚫👨🎓 No degree required
👻 Ghost score 0%
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51 - 200 employees
📣 Marketing
🏨 Hospitality
📦 Logistics
Marketing • Hospitality • Logistics
Elevate Global is a global staffing partner specializing in brand experiences. The company connects people, data, and brands to optimize impact for its clients, focusing on event staffing solutions. Elevate Global uses data-driven technology to provide real-time insights for better event planning and execution. They offer tailored event solutions for flawless execution, leveraging a mix of human connection and modernized technology to create lasting brand experiences. Elevate Global has a track record of staffing large-scale events, providing expert event teams across various countries and industries.
• Support Account Managers in the day-to-day management of assigned client accounts and programs • Lead smaller-scale projects and activations from brief through completion with Account Manager oversight • Serve as a supporting point of contact for clients on routine updates, requests, and operational matters • Document and communicate client requests, decisions, and action items • Participate in client calls, status meetings, briefings, and program reviews • Prepare meeting agendas, notes, action items, and follow-up communications • Escalate significant client concerns, scope changes, and service issues • Support planning and execution of staffing programs, activations, and client initiatives • Translate client requirements into operational and staffing needs • Coordinate with Staffing, Project Management, HR, Payroll, and other internal teams • Track schedules, staffing requirements, milestones, deadlines, and deliverables • Monitor program readiness and identify gaps, delays, or operational concerns • Support on-site and live event operations, including staff check-ins, attendance, breaks, shift coverage, and staffing issues • Partner with Staffing and project delivery teams to fulfill client staffing requirements • Track staffing progress and field staff performance feedback • Maintain client files, program documentation, briefs, schedules, and account records • Prepare client-facing documents, presentations, status updates, and program materials • Assist with post-activation reporting, program recaps, and client-facing summaries • Track account and program KPIs and compile information for Account Manager review • Maintain accurate information in CRM, staffing, project management, and company systems • Complete reports, documents, and administrative deliverables accurately and on time • Gather feedback and identify process improvement opportunities • Support solutions that improve efficiency, communication, and service delivery • Develop knowledge of Elevate's services, staffing capabilities, operational processes, and client portfolio • Take on increasing account responsibility as experience and proficiency develop
• Bachelor's degree in Business, Marketing, Communications, Hospitality, Event Management, or a related field preferred • Equivalent combination of education and relevant professional experience will be considered • 1–3 years of experience in account coordination, client services, project coordination, experiential marketing, staffing, events, hospitality, or a related environment preferred • Experience working in a client-facing or customer-facing environment preferred • Experience within staffing, experiential marketing, event management, or an agency environment is a plus • Strong written and verbal communication skills • Excellent organization, attention to detail, and follow-through • Ability to build positive working relationships with clients and internal stakeholders • Ability to manage multiple priorities and deadlines in a fast-paced environment • Strong problem-solving skills and ability to recognize when issues require escalation • Ability to work effectively across multiple departments and functions • Proficiency with Microsoft 365 and ability to learn staffing, scheduling, and project management systems • Strong administrative and documentation skills • Professional judgment and discretion when handling client and employee information • Client-service mindset with a willingness to take ownership of assigned responsibilities • Ability and willingness to learn account management, staffing operations, and experiential program delivery • Ability to work at a computer for extended periods • Ability to travel by automobile and commercial airline when required • Ability to lift up to 20 pounds on occasion • Ability to attend client meetings and on-site events
• Travel to client meetings, activations, events, and other business operations as required • Opportunity to gain increasing responsibility for client communication and account operations • Opportunity to learn account management, staffing operations, and experiential program delivery
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