Client Success Specialist

Job not on LinkedIn

🔥 8 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

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WellSky

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1980

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Private Equity Round on 2020-07

Healthcare • Consulting • Logistics

WellSky is a leading healthcare technology company dedicated to improving healthcare and community care outcomes worldwide. By offering comprehensive software solutions and analytics, WellSky enables healthcare providers, payers, and community organizations to collaborate and enhance care quality and accessibility. Their focus spans intelligent care management, connected care networks, and transformative analytics, aiming to create more efficient, inclusive, and sustainable healthcare systems. WellSky addresses social determinants of health and emphasizes patient and family engagement, supporting care in various settings including home, long-term, and acute care.

📋 Description

• Serve as the primary point of contact for medical coders • Provide guidance on coding queries and escalate issues to clients as necessary • Conduct coding reviews and recommend appropriate coding based on current guidelines • Provide written feedback related to coding compliance documentation • Conduct clinical record audits as assigned • Collaborate with internal teams to support quality plans • Help provide appropriate tools and resources to internal coding teams and global partners • Support coding optimization, client satisfaction, and business goals

🎯 Requirements

• GED or High School Diploma • At least 2–4 years of relevant work experience • Home Health Coding Certifications • EPIC EMR experience preferred • Willingness to work additional or irregular hours as needed • Must comply with applicable security policies and procedures • Ability to sit and view a computer screen for extended periods • Applicants for U.S.-based positions must be legally authorized to work in the United States • Certain client-facing positions may require applicable immunizations and occupational health mandates

🏖️ Benefits

• Excellent medical with Rx, dental, and vision benefits • Mental Health support through EAP • Generous paid time off • 13 paid holidays • 100% vested 401(K) retirement plans • Educational assistance up to $2500 per year